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OTP Inside Sales Manager Job in Columbus, Ohio US

OTP Inside Sales Manager


Posted: 11/5/2020 - Expires: 2/3/2021

Job ID: 221802297

Job Description

                            OTP Inside Sales Manager



                                                Columbus, OH


                            Job Id:

                            # of Openings:


OTC is one of the largest industrial distributors and service providers in the United States.  We employ a team of experts that prides itself on offering technical solutions across a wide variety of industries:  automotive, aerospace, energy, medical food and beverage, chemical processing, pulp and paper, steel, and utilities, amongst others.  Our customers include many well-known companies such as:  Toyota, Dupont, Dow, BP, GE, Pitney Bowes, Honeywell, Delph, Ford, Timken, Bayer and Dephi, amongst others. Our broad product portfolio includes industrial automation, electrical, fluid power, mechanical power transmissions, air compression, pumping systems, industrial finishes and fluid handling.


We employ over 1200 employees across more than 42 locations in more than 32 states.


Our size and strength give us the resources to drive continuous improvement and provide the best solutions of our clients. Our greatest strength is in the local decision-making of our people who have the flexibility to respond quickly to our client's needs; putting local decision making in the employee's hands.

We began in 1963 as a small Columbus, Ohio-based industrial distributor of mechanical power transmission equipment and pumps. From the very beginning, our company leaders stressed the importance of hiring and developing great people, treating them right and coupling their talents with a wide range of products from top vendors to provide customers with the best quality products and technical application expertise and services at the lowest possible costs. We have always believed that professional management and state-of-the-art operating and logistics systems are important to the success of the people we work with. While our product lines have expanded significantly over the years, our commitment to integrity and fairness in all transactions with customers, suppliers and associates has remained constant and allowed us to grow rapidly.


Join the winning team at OTC and watch your career grow! For more information visit


Ohio Transmission Corporation is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.


Position Responsibilities include but are not limited to the following:

Provide Solutions and Superior Customer Service including direct contact with customers

Assure Superior Customer Service by working with all Sales, Customer Service, Assembler and Warehouse teams for optimal performance

Supervise work of Inside Sales/Customer Service team, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing daily productivity including timely processing and communication of all inquiries, orders, complaints, returns and corrections.

Provide Solutions for pricing and quoting repairs with inside sales staff.

Sizing selecting and quoting the best suited equipment for the customers' application.

Maintain knowledge of and implement all aspects and options available within OTP's ERP SX.e (GUI) and apply it accordingly to each opportunity assuring Inside Sales/Customer Service meet Customer's needs/ delivery dates

Maintain all ISO, ROHS, REACH, Conflict Mineral and customer required documentation assuring all Quality needs are met and maintained including ISO recertification.

Lead, assist and monitor all Operation issues including warehousing, non-stock, inventory, orders, credits, rebates, etc...

Be the "go to" person for SX.e training, operational procedures, issues and opportunities.

Monitor, review and provide all the necessary daily, weekly and monthly reports for both the Sales and Management Team

Manage and review inventory; resolve all related issues including Consignment warehouses (Stock, Non-Stock, Returns, etc).

Gain familiarity with and maintain knowledge of all vendors including the utilization of vendor portals

Manage, assist and monitor all accounting problems working with all Team members to resolve.

Monitor for problems, taking immediate action where possible and escalating when required.

Perform other duties as assigned/required.

Work cooperatively with other OTP associates; be a Team player including offering assistance when requested/required

Present OTP professionally and competently in all situations adhering to OTC's mission statement and core values.


Qualifications :


Associate Degree or equivalent from two-year college or technical school; or two (2) years related experience.

Experience and knowledge of pump, rotating equipment and complimentary products.

Superior customer relation skills

Excellent verbal and written communication skills

Strong problem-solving skills and strong mechanical aptitude.

The ability to work productively with other associates and vendors; a "team" attitude. Work cooperatively with other OTP associates; be a Team player. Offer assistance when requested/required.

Present OTP professionally and competently in all situations adhering to OTC's mission statement and core values.



OTC will only employ those who are legally authorized to work in USA.  Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.


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OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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