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Customer Service Representative Job in Canton, Ohio US

Customer Service Representative

Summit County - Canton, OH

Posted: 2/11/2021 - Expires: 5/10/2021

Job ID: 222046112


Job Description

On behalf of VXI Global Solutions, OhioMeansJobs|Summit County is seeking Customer Service Representatives.

As a Customer Service Representative you will be working in a call center environment, handling incoming calls from customers with needs regarding their services. The Customer Service Representative will be responsible for identifying customer’s wants, interests and needs and recommending a solution.

Duties and Responsibilities:
  • Ability to build rapport utilizing effective probing questions
  • Outstanding verbal communication skills
  • Ability to navigate multiple screens/programs
  • Self-motivated and upbeat
  • Ability to follow direction/accept coaching
  • Desire to work in a team environment achieving personal and team goals
Education/Experience Preferred:
  • High School Diploma/GED required
  • Customer Service skills
  • Strong work ethic
  • Desire to excel
  • Must be able to pass a background check and drug screen
Salary Range: $10.50 - $12.50
1st shift 8a-5p
2nd shift 11a-8p
3rd shift 1p-10p

Identified Skills

Contact Information

(330) 588-6250

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Attained Certificate of equivalency for a HS degree
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Work Shift:
Job Reference Code
$10.50 - $12.50 /hour
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4