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Senior Teller - Marion Office Job in Marion, Ohio US

Senior Teller - Marion Office

PARK NATIONAL BANK - Marion, OH

Posted: 11/24/2020 - Expires: 2/22/2021

Job ID: 222297046



Job Description

Description           
           

RESPONSIBILITIES

Execute and safeguard all teller, security and cash-related branch operation activities within established processes, procedures and policies to limit financial losses
Assess and proactively communicate skill development areas and training opportunities related to teller team

Deliver timely reports and/or data to Banking Center Manager to aid in process improvement review

Support activities and promotions relevant to Branch objectives

Mentor Teller team and model professional appearance and confident service delivery in a variety of customer service situations
Cross train on tasks identified by Banking Center Manager to fully support branch objectives

Participate in comprehensive teller and branch operation educational opportunities
Maintain an awareness of and adhere to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
Assist branch manager with branch operations metric reporting as needed
Assist with special branch projects as assigned
Other duties as assigned

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

Demonstrated experience and knowledge of the banking center functions, banking products and related services
Capacity to assess and apply effective decision-making tools to professionally resolve a variety of customer inquiries and teller situations
Effective listening skills with an ability to proactively identify and recommend products and services
Adaptable workflow and approach to changing priorities
Demonstrated ability to coordinate multiple tasks

Capacity to relay operational and tactical instructions to team in an effective manner
Aptitude for executing branch functions at the highest service level, including cash handling and branch security

Deliver a consistent, high level of service within our Serve More standards

EDUCATION AND EXPERIENCE

Must possess High School Diploma or equivalent
Experience with Park National teller policies, procedures preferred
1-3 years of banking experience required, teller experience required

SCHEDULE
Office hours: Monday through Friday 8:00 a.m. to 6:00 p.m. and Saturday 8:00 a.m. to 2:00 p.m. The expected hours for full-time hourly, non-exempt positions is 40 hours per week. A minimum 37.5 hours is required to maintain full-time status and the average number of Saturdays per month is 2-3.

OTHER INFORMATION

Will require periodic evenings, in additional to weekend hours, for branch and community events

           
       
                               
       
                                                        Skills               
               
                                   
                            Preferred
                                                                                                Communication                   
                                                                        Novice                                                            
                           
                       
                   
               
           
                                                                        Leadership                   
                                                                        Novice                                                            
                           
                       
                   
               
           
                                                                        Cash Handling                   
                                                                        Novice                                                            
                           
                       
                   
               
           
       
                   
               
           
       
                               
       
                                    Behaviors           
                           
               
                        Preferred
                                               
                        Enthusiastic Shows intense and eager enjoyment and interest
               
           
                           
                        Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well
               
           
                           
                        Dedicated Devoted to a task or purpose with loyalty or integrity
               
           
       
               
           
       
               
               
                                    Education           
                           
                        Required
                                               
High School or better.
               
           
       
               
               
           
       
               
                                    Experience           
                           
                        Required
                               
                                        Prior cash handling, sales or customer service experience
           
       
               
               
                        Preferred
                               
                                        Experience with Park National Corporation and affiliate policies, procedures and specific operational procedures preferred
           
       
               
           
       
               
               
   

           
       
   

Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.

Job Summary


Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
46318352
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A