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Teller - Bellville Job in Bellville, Ohio US

Teller - Bellville

PARK NATIONAL BANK - Bellville, OH

Posted: 12/5/2020 - Expires: 3/5/2021

Job ID: 222549844



Job Description

Description           
           

RESPONSIBILITIES

Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services

Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions

Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge
Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues

Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity

Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies
Complete periodic in-store communication and promotion activities specific to the office, if applicable
Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
Maintain an awareness of and adhere to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Other duties as assigned

Review, complete and assist customers with basic lending applications including consumer loans and personal loans
Communicate recommendations for improved work flow and service to customers
Assist Head Teller with daily branch operations duties such as vault and cash ordering

Complete training in and utilize Contact Management and Customer Relationship Management (CRM) tools

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

Well-developed knowledge of the banking center functions, banking products and related services
Active listening skills with an ability to proactively identify and recommend products and services
Ability to handle potentially stressful situations and offer resolution

Professional communication style and ability to effectively complete aisle visits, store announcements and other activities specific to the office

Able to execute branch functions at the highest service level, including cash handling and branch security
Capacity to analyze a situation and make appropriate decisions
Demonstrated ability to coordinate multiple tasks, work well under pressure and in a fast-paced environment
Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook
Ability to work independently and handle basic customer issues
Deliver a consistent, high level of service within Service Excellence standards

SCHEDULE
Office hours are Monday through Thursday, 8:30 am to 5:00 pm, Friday, 8:30 am to 5:30 pm, Saturday 8:30 am to 12:00 pm. This position is hourly and part-time.

The expected average hours per week for this part-time position is 24. The average number of Saturdays per month is 3.

OTHER INFORMATION

Will require periodic evenings, in additional to weekend hours, for branch and community events

           
       
                               
       
                                                        Skills               
               
                                   
                            Preferred
                                                                                                Cash Handling                   
                                                                        Some Knowledge                                                            
                           
                       
                   
               
           
       
                   
               
           
       
                               
       
                                    Behaviors           
                           
               
                        Preferred
                                               
                        Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well
               
           
                           
                        Team Player Works well as a member of a group
               
           
                           
                        Enthusiastic Shows intense and eager enjoyment and interest
               
           
       
               
           
       
               
               
                                    Education           
                           
                        Required
                                               
High School or better.
               
           
       
               
               
           
       
               
               
               
   

           
       
   

Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.

Job Summary


Employment Type:
Part Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
44224699_1
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A