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Internship - SIMULIA Customer Support, May-August 2021 Job in Mason, Ohio US

Internship - SIMULIA Customer Support, May-August 2021

Dassault Systemes Americas Corp - Mason, OH

Posted: 12/29/2020 - Expires: 3/29/2021

Job ID: 223135807


Job Description

Imagine New Horizons...

As an intern in the SIMULIA Center of Excellence you will apply your technical and communication skills to assist solution consultants in one or more of the following areas; pre-sales support, customer support, and industry services for SIMULIA products.

Working with experienced engineers with broad industry knowledge, you will investigate and replicate customer issues and contribute to the creation of product presentations and demonstrations. Training will be provided on DS products such as Abaqus for structural analysis, Insight for process automation and design optimization, and the 3DEXPERIENCE Platform. Youwill be exposed to real industry problems and be provided with mentoring by experienced engineers.

This is a paid, full-time internship based in the Dassault Systemes office located in Mason, OH.

Do you have dreams? Do you enjoy a challenge? Here at Dassault Systemes, we empower people with passion to change the world.

Shape your career with3DS! #WeAre3DS

What will your role be?

Contributing in one or more of the following areas:

Customer Support.

Assist in providing world class support for SIMULIA products.

Investigate and replicate customer support issues.

Resolve customer incidents in a timely manner through independent research and by collaborating with team members.

Pres-sales Support.

Execute use case studies that are based on proven customer work flows.

Package the results to create marketing presentation materials and product demonstrations.

Your key success factors:

Actively enrolled in a Master's, or PhD program in engineering for aerospace, mechanical, civil, or applied mechanics at a college or university for the duration of the internship

Knowledge of finite element methods and experience with commercial FEA tools such as Abaqus, LS-DYNA, Altair, or ANSYS

Proficient in Microsoft Office products - Word, Excel, PowerPoint and Outlook

Positive, self-motivated individual with high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments

Ability and willingness to self-teach new and advanced software functions

Strong written and verbal communication skills

Highly organized with attention to detail

Takes direction and guidance from others, adopts and develops best practices and navigates around obstacles creatively

Ability to work onsite at a DS location. Remote work will not be an option.


In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Master's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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