The Governance, Risk and Compliance (GRC) Platform Administrator is a key resource on the Enterprise Risk Management (ERM) team, within the Governance Pillar of the ERM framework. The administrator is responsible for the administration and configuration of the RSA Archer platform; this includes configuration, testing, and deployment of GRC modules/applications and providing production issue support. The GRC Platform Administrator will support the implementation of RSA Archer, providing continuous improvement and expansion on the platform. This role will coordinate among enterprise stakeholders to ensure the RSA Archer solution meets requirements and deliverables for the world class risk management tool. Administrator shall rely on experience and independent judgement to plan and accomplish goals directly related to Bank administration matters.
Essential Duties and Responsibilities:
Implement, administer, and manager the GRC Archer application to ensure feature, functionality and process are effective and efficient for the end user experience.
Administer and monitor application-level security (add and delete users, etc.) including designing roles and granting access to the system.
Build strong relationships with all levels of the company and interface with internal and external contacts in a professional manner as well as interact with federal and state agencies, vendors, employees, and internal departments to fulfill responsibilities and obligations.
Ensure all application changes follow a standard process, while keeping exceptions to a minimum and only with special approval.
Ensure the system is operating at the highest efficiency level possible; document and provide recommendations for improvements.
Ensure system backups and restores are occurring as planned and are reliable.
Coordinate requirements gathering and analysis sessions for enhancements and changes
Maintain adherence to the Enterprise Technology programs such as change management, software development, and application management.
Partner with Technology leaders to align services such as SSO, Data Management, reporting hierarchies, release management, API usage, and other tools.
Work with management to design and craft new strategies and implement best practices.
Coordinate upgrades and plan independently with other departments, while working with change management to determine if all needs are met.
Design and develop Archer applications based on technical requirements.
Develop policies, standards, and guidelines for end users.
Design and develop modules within RSA Archer platform including: layout, workflow, reporting, notifications, questionnaires, access control, packaging, etc.
Ensure the overall design, layout and workflow of the GRC aligns with the Bank’s Enterprise Risk Management Standards and Framework methodologies and taxonomies and continued development of current and future platforms within RSA Archer.
Establish and lead a GRC Platform Governance Working Group comprised of module owners and subject matter experts.
In Addition to the above, these may apply:
Manage operational vendor relationships.
Administer and monitor application-level security.
Perform application maintenance including incident tickets, workflow design and process change requests.
Perform assigned application upgrades and plan independently with management and technology teams to ensure application is kept current with vendor’s release schedule, patches and other requirements.
Lead team on discovery of new technologies and/or modules and provide recommendation to management for application replacement and/or enhancements.
Education - Bachelor’s Degree in Business management, Information Technology, Computer Science or related field
Experience - 2+ years of experience in application support of modules such as: Model Risk Management, Enterprise Risk Management, Risk and Control Self-Assessment, KRI/KPI Management, Sarbanes-Oxley, Issues Management, Event Management and/or Audit Management.
Archer Certification and Project Management Certification (PMP)
Possession or active pursuit of certifications related to Risk Management or Cyber Security, such as CRISC, CRCM, CGEIT, CISSP, CISM, CISA, etc.
2+ years of experience in application support of modules such as: Model Risk Management, Enterprise Risk Management, Risk and Control Self-Assessment, KRI/KPI Management, Sarbanes-Oxley, Issues Management, Event Management and/or Audit Management. (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
First Merchants Bank is an Equal Opportunity Employer and E-Verify participant (M/F/D/V).