Employer and employee contribute to Ohio Public Employees Retirement System.
Valid driver’s license with acceptable driving record.
High level of creativity and innovation in the development and production of programs to meet visitor and community needs.
Very organized with a high level of attention to detail and awareness of cost effectiveness.
Knowledge of program and special event planning; demonstrated ability to research, write, plan and execute interpretive programs.
Computer skills in current technology; ability to learn and utilize new software and database programs.
Ability to establish and sustain critical relationships both internally and externally through community partners, contractors and volunteers.
Working knowledge of Northwest Ohio’s natural areas, flora, fauna, geology and local history; ability to interpret local natural habitats, animals and plants.
Ability to research and outline areas of interest to meet program needs.
Ability to gather and analyze data to understand community needs and make programming decisions.
Commitment to upholding high standards of quality and excellence in personal work product and Metroparks programs.
Excellent verbal and written communication skills including public speaking and presentation skills.
Ability to work effectively and productively in a team environment.
Ability to mentor and train others.
Willingness and ability to provide excellent customer service.
Demonstrated interest in and commitment to nature and the environment.
Ability to drive a 14-passenger minibus and pickup truck towing a 25’ trailer (training provided).
Ability to successfully obtain and maintain CPR/First Aid/AED certification and NAI-CIG certification (National Association of Interpretation and Certified Interpretive Guide).
Moderate level of personal skills in several outdoor recreation- based fields such as paddling, fishing, camping and archery.
Ability to obtain and maintain certification(s) in field specialties such as the American Canoe Association instructor certification or National Archery in the Schools program instructor.
Self-motivation and ability to work without direct supervision.
Always treats people with respect and consideration without regard to race, gender, ethnicity, age, religion, social or economic status, etc.
Exhibits appropriate professional behavior.
Demonstrated trust, honesty, responsibility and trustworthiness.
Commitment to promoting innovation and supporting change.
Ability to understand and follow directions.
Ability to get along well with others and work as a part of a team.
Ability to handle stressful situations and maintain a positive, energetic attitude in the workplace.
Willingness to learn and put to use new skills and knowledge.
Commitment to fulfilling work responsibilities and assignments in a reliable and timely manner.
Working Conditions/Physical Requirements
Workweek will include weekends, holidays, and evenings.
40 hours per week.
Work location to be determined.
May require business use of personal vehicle.
Requires lifting and carrying up to 45 lb. without assistance and 90 lb. with assistance.
Will work outdoors in most weather conditions.
DIRECT REPORTS: None
Write, prepare, produce, clean-up, evaluate, and improve high quality park programs that exceed customer expectations.
Develop program content; prepare comprehensive program outlines for each program and special event; research and assist with development of program strategy, interpretive materials and programs to inform and educate the general public, connecting people to parks.
Determine presenters needed for programs and events (i.e. staff, volunteers, contractors), make recommendations and coordinate assignments with department manager.
Determine set up needs and ensure availability of equipment and supplies for programs and events; make purchases as needed; perform setup and take down for programs.
Organize program logistics including facility bookings, transportation, program description input, lesson plans, presentations, equipment and materials staging.
Plan and execute pop up programs based on weather conditions or natural phenomena.
Ensure learning objectives are achieved and customer expectations are exceeded through comprehensive program preparation and effective, high quality program presentation and interpretation of a wide variety of classes, workshops, tours, camps, outings, events, etc.
Specialize in several outdoor recreation-based activities to hone personal skills, become certified (if applicable), maintain equipment, train others, and oversee all programs applicable to those skills.
Prepare and conduct in-service training and knowledge sharing for staff members, seasonal staff, and volunteers.
Assist the division in raising revenue through core and expanding programs and grant opportunities.
Work with Volunteer Services to develop volunteer programs and assignments, scheduling training, and overseeing volunteer experiences to ensure high levels of volunteer satisfaction and retention.
Support public relations efforts and media relations for programs in coordination with the marketing department; assist with creation of televised and online educational messaging.
Work cross-functionally and collaboratively with all Metroparks departments to coordinate support services for programs and special events, contributing to the effective operation of the agency.
Assist with production and management of the annual program calendar, assignment of program and event locations, determination of program fees and tracking program costs.
Analyze customer information and feedback; assist in tracking participation survey responses and division metrics, analyze customer information and feedback.
Provide and/or enter data required for park programming worksheets and apps, CAPRA (Commission for Accreditation of Park and Recreation Agencies), and registration software.
Direct the work of and mentor programming staff, volunteers, and interns.
Create and maintain meaningful partnerships and relationships in the community to promote requested programs, new program ideas, and collaboration opportunities; serve as liaison with neighborhood programming sites and organizations.
Provide service to the public, responding to questions, offering assistance, and providing information; handle reservation and program information requests.
Create and execute effective continuing education opportunities for educators and program participants.
Assist in developing Eco-tours, cultural tours and tourism attractions in partnership with similar local agencies, chambers of commerce, national park services, trip planners and others.
Drive Metroparks vehicles including the Side Cut Explorer tram, minibus and vans including towing of a 15’ trailer.
Evaluate departmental programs, ensuring that the program cycles and program standards are followed; audit programs and provide feedback to Program Team.
Participate in professional development and evaluation to improve and deepen interpretive skills. Conduct research to remain current on program practices, trends and skills.
Other park-related duties as assigned.
EQUIPMENT USED: Computers and standard office equipment; audiovisual equipment; cameras; GPS, scientific instruments and data collection devices; basic hand and power tools, on-road and off-road park vehicles including minibus and vehicles with trailers; outdoor sports equipment including fishing equipment, canoes, kayaks, stand up paddleboards, archery equipment, snowshoes, tree climbing gear, etc.; gardening equipment.