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Project Manager - Data Center (Fiber & Infrastructure Cabling - OSP & ISP) Job in Westerville, Ohio US

Project Manager - Data Center (Fiber & Infrastructure Cabling - OSP & ISP)

Norstan Communications, Inc. - Westerville, OH

Posted: 1/22/2021 - Expires: 4/22/2021

Job ID: 223767099

Job Description

Project Manager - Data Center (Fiber & Infrastructure Cabling - OSP & ISP)

Req Location

New Albany, Ohio

Requisition ID


Job Locations



The Data Center Project Manager will work onsite at a location near Columbus, OH and will be responsible for managing all onsite day to day activities of the data center cabling and infrastructure build. This position reports directly to the Data Center Program Director, and will be the key onsite leader to establish and run the Data Center build project. The Project Manager's primary responsibilities are a) overall leadership, direction-setting, delegation, and decision making for the onsite Data Center team, b) to be the onsite point of contact to lead the data center build project, c) to ensure success of the project by making key decisions and balancing workload, d) to develop and execute consistent and repeatable runbooks, processes, and tools, e) to be able to track to a Balanced Scorecard with critical KPIs, and f) to establish and maintain strong relationships with the client leadership team. This role will include duties for spend reporting, budgeting, strategic planning, staff development, and business partner relationships.

What's in it for You?

Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!


We understand attracting great talent requires going beyond just competitive compensation and benefits.  Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.  We have no shortage of opportunities.  If you are looking for a business that allows for individual reward and growth, we are the place for you!


About Black Box Network Services

Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members. 


Visit to learn more.


Execute PMO standards, processes and methodologies in a consistent manner for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management.
Mentor and manage the delivery and execution of data center project through a balance of best-in-class and pragmatic project methodologies and practices that achieve KPIs and meet or exceed business results, client satisfaction and SLAs.
Direct all phases of project from inception through completion.
Develop and administer the budgets, schedules, and technical performance standards.
Participate in the negotiation of contract and contract changes.
Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
Act as primary customer contact for project activities, leading project review sessions with clients to discuss overall performance.
Establish milestones and monitor adherence to master plans and schedules, identify problems and obtain solutions, such as allocation of resources or changing contractual specifications.
Direct the work of employees assigned to the project from technical, professional, or administrative areas.
Issue and communicate project status to leadership, steering committee and other stakeholders as appropriate.
Onboard team members to the program, facilitating orientation and training on key processes and tools.
Manage project issues/risks in a timely manner, escalating when necessary.
Foster collaborative working relationships within Data Center Program & Operations and across all levels and departments of the organization to execute program management activities and company priorities.
Promote continuous growth of project management practices within the organization to achieve client and organizational objectives.
Achieve performance targets established by leadership for applicable Key Performance Indicators.
Act as point-of-escalation for the project.
Manage change control process and scope in accordance with mutually agreed Change Management process.
Manage Project control fundamentals:  monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues, managing scope, schedule, cost, profit and budget, project reporting, quality review and assurance. Issue and communicate program status to leadership, steering committee and other stakeholders as appropriate.


Education & Experience:

Bachelor's Degree or equivalent, relevant experience
Area of Study / Degree: BA, Project Management, Engineering, IT or business is desired but not required
Certifications Preferred: PMP, RCDD, DCDC
10 years minimum work experience
7+ years' experience managing large-scale / Hyper-scale data center implementations
5+ years' experience working with General Contractors and other trades.
Consulting experience a plus

Skills & Abilities:

Strong working knowledge of large-scale (i.e. > 500,000 sq. ft.) data center infrastructure (i.e. structured cabling, networking, rack-and-stack, etc.), gained from prior experience as Project Manager working in the data center environment.
Strong leadership, decision-making, and delegation skills are a must.  The work environment is a high-paced environment and will require a poised, strong leader to keep the team ontrack, motivated, and moving in the same direction.
Minimum of 10 years Project Management experience within the technology services industry which includes:  overseeing multiple prime contracts; preparing and delivering briefings and recommendations to leadership on a regular basis; managing complex customer requirements across all aspects of cost, schedule, and quality.
Strong working knowledge of both Waterfal and Agile project management philosophies and the ability to incorporate both into the project as needed.
Strong understanding of Earned Value Management (EVM) and experience in EVM tools, particularly Primavera P6.
Strong decision making and delegation skills.   Need to be able to make key decisions on the fly and delegate work appropriately when faced with time constraint challenges and changes to the project schedule.
Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making, ability to work and motivate in a team environment and overall change management.
Self-motivated with a strong ability to plan/organize workloads.
Excellent professional service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs.

Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
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Licenses / Certifications:
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