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Service Writer Job in Delphos, Ohio US

Service Writer

Dancer Logistics, Inc. - Delphos, OH

Posted: 2/9/2021 - Expires: 5/9/2021

Job ID: 224245770

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Job Description


Job Description:
 

  • Interact with customers, listen to their questions and concerns and provide timely responses
  • Schedule appointments, take orders, monitor service progress, calculate charges and process payments
  • Review customer accounts and report changes to internal staff
  • Manage complaints, returns and resolve customer grievances
  • Record customer details and transactions
  • Serve as a link between customers and different departments in the organization

 
Qualifications: 

  • High school diploma or equivalent
  • At least 6 months experience in sales, customer relations or related positions
  • Excellent customer service skills
  • Problem-solving and listening skills
  • Patient disposition and ability to resolve conflicts
  • Knowledgeable in computer applications and industry-specific software
  • Basic accounting skills and knowledge of electronic payment systems

 

To Apply: Send resume to Tessa.Laing@jfs.ohio.gov


Contact Information

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
Attained Certificate of equivalency for a HS degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5
Workplace Documentation: N/A