OhioMeansJobs|Cleveland-Cuyahoga County is currently sourcing Customer Service Representative Call Center candidates for local community bank.
The Customer Service Representative- call center:
Demonstrates excellence in customer service while responding to and resolving routine to moderately complex customer inquiries or problems regarding products and services.
Observes and complies with policies and procedures, customer service standards, and compliance guidelines.
Utilizes various computerized systems for tracking, information gathering, and/or troubleshooting.
High school diploma or equivalent.
Minimum two years customer service or telesales experience, preferably in a financial services environment.
Bilingual, (especially Spanish speaking), a plus.
Successful completion of the CCC Internal Certification Training Program(s) as required by management.
Recruiter Hotline 216-777-8255