Purpose and Passion * Comprehensive Benefits * Life-Work Integration * Community * Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose-improving lives through your life's work.
Promotes commercially approved company products through procedure coverage, proper patient selection through in-depth knowledge of ultrasound and venous mapping, procedure follow up, in servicing and protocol adherence in the US This role provides clinical education and support. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers in accordance with all applicable SOPs.
Provide on-going clinical support, which may involve candidacy criteria, procedure support, post procedure follow up, difficult case management, PI and IFU adherence and ongoing education.
Serves as primary resource for clinical support in the areas of troubleshooting, mapping, and patient follow-up for company products.
Ensure timely collection, reporting of all required medical documentation pertaining to procedural device operation using corporate issued tracking procedures and seek input from appropriate personnel to resolve problems.
Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.
Responds to customer needs regarding products and service by developing feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Develops relationships with hospital, lab and office personnel (e.g. through clinical interactions, conversation, business meetings) and identifies key decision makers in order to facilitate future sales.
Assist in the professional education activities sponsored by BSC by educating customers on the merits and proper clinical usage of company products via presentations and demonstrations using a wide variety of formats and platforms.
Recognize opportunities to present competitive information to support sales activities in the region.
Assist or act as Field Mentor when asked in the training and educational needs of incoming field personnel.
Evaluate, Educate and hold HCPs accountable on the correct use of BSC/Varithena products in the CVI disease state
Facilitate the adoption of Varithena through education and awareness with RVTs
Ability to travel extensively 80% of the time
Assist the BSC medical team, sales force and management team with continuous learning opportunities related to the disease state and procedure protocols for BSC products
Maintain current Customer Relationship Management (CRM) records
Maintain current CRM records
Optimize time and efficiency within a large geographic area in order to maximize impact and results
Comply with BSC's code of conduct and policy guidelines
Demonstrate in words and actions the values of BSC
Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
For those individuals that supervise others, the following statements are applicable:
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Job Scope and Leveling Guidelines
A seasoned RVT or RVS, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field. Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways.
Develops solutions to a variety of complex problems of diverse scope and complexity where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Has a broad knowledge of a variety of alternatives and their impact on the business unit.
Planning and Organization
Plans and organizes non-routine tasks w/approval. Initiates or maintains work schedule and priorities. Plans and organizes project assignments and maintains project schedules.
Discretion/Latitude; Supervision Received; Decision Making
Works under general direction regarding the direction and progress of projects and special assignments. Independently determines and develops approach to solutions. Interprets, executes and recommends modifications to company policies. Assists in establishing departmental policies and procedures. Work is reviewed upon completion for adequacy in meeting objectives.
Business Relationships and Project Management
Establishes and cultivates a wide range of business relationships to facilitate completion of assignments. May interact with vendors. Participates in determining goals and objectives for projects. May lead projects within the function or department and/or represents a specialized field in larger project teams. Influences middle management on business solutions.
Contributes to the completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources.
Represents organization as a prime contact to ensure ideal clinical outcomes with medical and clinical professionals. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations. Uses discretion, diplomacy and tact to resolve difficult situations. May escalate serious issues to manager.
Participates in the development of less experienced staff by setting an example, providing guidance, and offering counsel.
The above statements are intended to describe the general nature and level of work being performed
by people assigned to this classification. They are not intended to be construed as an exhaustive list
of all responsibilities, duties and skills required of personnel so classified. Job-specific training requirements associated with responsibilities and tasks personnel perform are established and demonstrated through their individual learning plan.
Please contact your local EH&S department for more information on physical requirements.
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran