Job Description
Security Technician
Location
Raleigh, NC (Remote)
Primary Office
Cincinnati
7812 Redsky Drive
Cincinnati, OH 45249
United States
Duration
Full Time
Desired Education
High School / GED
Desired Experience
3-5 Years
Ideal candidate has experience servicing and install security equipment for banking including alarm systems, access control, CCTV, pneumatic drive-ups, vaults and safe equipment.
Responsibilities
At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment.
We seek experienced electro-mechanical field service technicians to troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, vaults and deposit boxes.
Responsibilities include:
Prioritizing and completing all service calls and preventive maintenance daily
Communicating service schedules and outcomes with customers in a timely manner
Escalating issues and reassigning service calls as needed
Reporting service resolutions clearly and timely
Organizing and updating technical documentation and best practices regularly
Maintaining a high-level of industry knowledge through training and certifications
Skills
Who You Are:
A True Business Partner- You will serve as the primary customer contact
A Relationship Builder-You will be responsible for building lasting relationships with our customers and vendor partners
A Leader of Time Management-You will prioritize your service calls daily to ensure a high-level of customer service
A Self-Starter-You take initiative to deliver exceptional service and solutions
A Seller-You sell our company culture and our unique solutions
Other
Why Convergint?
Work with purpose-join us in creating a positive work environment, help us promote fun & laughter on a daily basis and maintain a balanced life!
Convergint is "Making a Daily Difference!"- be a part of a culture based on values and beliefs that express our responsibility to our customers, our colleagues and our communities
Health and Wellness: Medical, Dental, Vision, Disability, Life, FSA, HSA (Employer Contribution) Employee Assistance Program, TeleDoc Services, Wellness Program
Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.
Employment is contingent upon successful completion of background investigation and pre-employment drug screen.
All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an inverview.
