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Distribution Center Help Desk Job in Akron, Ohio US

Job Summary

Fastenal Company
Akron, OH
Government and Military
Job Type
Part Time
Years of Experience
Less than 1 Year
Job Reference Code

Distribution Center Help Desk

About the Job

Job Description    Distribution Center Help Desk
940 W. Wilbeth Rd., Akron, OH 44314
Part-Time Shift(s):
 MON TUE WED THU FRI 11:00 am-3:00 pm
 MON TUE WED THU FRI 1:30 pm-5:30 pm
20 - 28 hours/week

Working as Part-Time Distribution Center Help Desk, you will provide assistance to Fastenal branches by responding to help desk calls related to orders and/or products. This is an entry-level position based out of our distribution center located at 940 W. Wilbeth Rd., Akron, OH 44314.

The duties and responsibilities of this position include, but are not limited to:
o Assisting branches with product related questions by phone, email or FastHelp tickets
o Retrieving product for walk in customers at our distribution center
o Complying with safety regulations

The following skills and qualifications are required for this position:
o Prior administrative/customer service experience OR industry experience and product knowledge
o Proficient written and oral communication skills
o Proficient using Microsoft Office Suite
o Highly motivated, self directed and customer service oriented
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Ability to learn and perform multiple tasks in a fast paced environment
o Ability to work independently as well as in a team environment
o Willingness and ability to work a flexible schedule
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Ability to lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
o Ability to pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

 Fastenal offers a 401(k) with an employer contribution.

Equal Opportunity Employer–Minorities/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

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