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IT Assistant Job in Lima, Ohio US

IT Assistant

HOMELAND TECHNOLOGY GROUP, L.L.C. - Lima, OH

Posted: 3/1/2021 - Expires: 5/30/2021

Job ID: 224810358

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Job Description

 

Job Title: IT Assistant

Reports To: It Director/General Manager

Job Status: Full Time

Job Overview: Provides daily support and service for all aspect of IT related services.

Responsibilities and Duties:

  • Responsible for installations and service on server configuration, computer programming and access control panels as needed.
  • Responsible to conduct phone, internet and network troubleshooting tasks.
  • Responsible to assist Installation/Service Technicians on installations and service on an as needed basis.
  • Responsible to assist IT Director and IT Manager on assigned projects, installations and service as requested.
  • Responsible to assist IT Director and IT Manager in support and troubleshooting of internal network issues.
  • Respond as needed to after-hours emergency calls.
  • Responsible to enhance the relationships with existing customers to cultivate additional sales opportunities.
  • Provide training to new hires on an as needed basis.
  • Collaborate with Purchasing Manager, Office Manager to ensure proper ordering and staging of necessary equipment for installations and service.
  • Collaborate with all internal departments to ensure successful daily communication concerning necessary tasks and customer support issues.
  • Maintain continual professional growth and training to stay current with new industry trends, equipment, software and programs.
  • Follow and adhere to all HTG company policies and procedures.
  • Other duties and responsibilities as assigned by HTG Management Team.

Identified Skills


Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
First
Job Reference Code
N/A
Salary
$15.00 - $18.00 /hour
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5