COME BUILD YOUR FUTURE WITH PRESIDIO!
We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading IT solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Solutions Architect, Collaboration
We are seeking a Collaboration Solutions Architect to be based out of our Pittsburgh, PA or Cleveland, OH locations. Some of the time for this position is spent meeting with customers at their locations, so the successful candidate will not need to report to the office daily; however, there is also an element of local travel (up to 1.5 hours) via automobile to reach regional-client locations as warranted by the various aspects of the job role. The job is focused primarily in the greater Pittsburgh and Cleveland metropolitan areas.
As a Solutions Architect and a member of the Pre-Sales Engineering Team, the candidate will be responsible for meeting with Presidio's customers, collecting requirements for infrastructure solutions relating to networking and unified communications projects and developing engineering solutions for sale to Presidio customers.
A successful Solutions Architect should be able to present and explain various communication and infrastructure technologies to customers, guide them through requirements gathering, and formulate a solution consisting of hardware, software, licensing, and engineering services. SAs are responsible for creating scope of work and task lists for various types of projects in support of these solutions. Specific tasks include creation of Bill of Materials for Cisco Hardware/Software solutions, Creation of Consulting Engagements, including pricing of engineering services and creation of Statement of Work. The ideal candidate will have knowledge of Cisco products, Unified Communications solutions, products such as Cisco Call Manager, Unity, Contact Center, Presence, Video, LAN Switching, CUWL licensing, SIP Trunking, and network design principles.
You will need to demonstrate a high level of design experience, implementation experience with the various Cisco products and technologies is a plus, be highly motivated, excited about learning new products and technologies, and able to effectively communicate ensuring superior customer service and maintaining a strong customer relationship.
The essential responsibilities of the Cisco Solutions Architect are to work directly with customers and account managers in pre-sales situations, and to work effectively across functions with other Presidio employees in Sales, Marketing, Proposals, and Project Management areas. Specific responsibilities include:
Meet with Customers and Collect Customer Requirements
Work with Account Manager/Sales Team to develop customer relationship and solutions and assist in overall sales process
Create high-level solution designs/architecture and present to customers
Create Customer facing Presentations
Create Bill of Materials & configurations for solutions
Build Scope of Services and Professional Service Pricing
Write Statement of Works
Must have demonstrable design experience with experience in deployment, administration, configuration, or integration, being an advantage. Experience working as a consultant and with Cisco partners is desirable. Candidates should have a strong knowledge of Cisco technologies and products.
Cisco Product Experience:
Cisco Unified Communications Solutions
Contact Center Express (UCCX)
Cisco Routers & Switches
ISR Routers (voice gateways)
Cisco Spark or Meraki Voice
Other Networking Experience:
Advanced Network Design & Architecture
Network Assessments & Audits
Implementation Experience a plus
SIP Trunking & Service Providers
Cloud/Hosted voice solutions
Knowledge of legacy voice systems
Experience with other networking and infrastructure products such as Cisco UCS servers, VMWare, Microsoft are also advantageous.
F5 load balancers and security appliances
Palo Alto Firewalls
Converged Infrastructure experience a plus
Education and Experience:
Experience which demonstrates a significant level of expertise in Networking, Unified Communications, and Cisco Products & Services
Experience with Cisco partner programs and sales
Minimum 2 to 4 years of relevant experience
Relevant Cisco or industry Certifications
CCDA/CCNA or CCNP/CCDP required
Bachelor's degree or equivalent experience and/or military experience
Presidio offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If you're interested in improving and exceeding your professional and financial career goals, and want to work with some of the industry's best, contact us about joining our team.
Presidio is committed toDiversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a leading global IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise, and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Within Presidio's 40+ US offices and offices in Ireland, London, Singapore, and India, we support 2,800+ professionals, including 1,600 technical engineers. Presidio is a trusted advisor to our clients on a national level while also bringing our global scale and expertise to bear.
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Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
To read more about discrimination protections under Federal Law, please visit:https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf(Get Acrobat Reader)
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email tofor assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.
RECRUITMENT AGENCIES PLEASE NOTE:
Agencies/3rd Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.