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Remote Customer Service Representative-Future Opportunities Job in Columbus, Ohio US

Remote Customer Service Representative-Future Opportunities

Pearl Interactive Network, Inc. - Columbus, OH

Posted: 3/3/2021 - Expires: 6/1/2021

Job ID: 224870823

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Job Description

Remote Customer Service Representative-Future Opportunities

Bring your high volume customer service experience to a dynamic team.  Pearl Interactive Network, Inc. is seeking Remote Customer Service Representatives to support our business partners throughout the United States.

As a Remote Customer Service Representative, you will be responsible for handling calls, responding to emails or chat from customers. You will manage inquires and questions, handle complaints, troubleshoot problems and provide information in a courteous and professional manner. Specific client and scope of work will be addressed by the Recruiter during your interview.

Equipment Requirements:

Due to the rapid implementation of some of our projects, individuals will need to provide their own equipment, if not provided. Requirements include:

 Computer with Windows 10 or Mac OS 10.14 (Mojave) or higher

 Internet with the speed of 20Mbps using Wi-Fi or a Category 5 ethernet cable

 Private and secure workspace within your home (away from other people and noise)

 Audio headset with a microphone for the home computer is preferred

 Job Requirements:

 High School diploma or equivalent required.

 Minimum 6 months customer service/administrative/telemarketing experience required.

 Must be able to speak and read English clearly, professionally and fluently.

 Must be able to type a minimum of 20 WPM

 Experience working with a PC and Windows operating system is required.

 Embrace our winning Pearl Culture which promotes our employees’ desires and efforts to serve our consumers, coworkers, clients and community by exhibiting our Pearl values of customer satisfaction, teamwork & family atmosphere, quality, respect, transparency and innovation.

Preferred Locations: Florida, Ohio, Colorado, Arizona, Texas, Georgia

Compensation: $10 - $16 per hour + Benefits

Hours of Operation: Will vary depending on project.

Background Investigation and Skills Assessment Required

Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.

Identified Skills


Job Summary

Employment Type:
Full Time Temporary/Contract/Project
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
45023037_1
Salary
$10.00 - $16.00 /hour
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A