Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight has 25 years of industry experience. Our success is fueled by the expertise of our people, and the strength of our proprietary and partner technology. Come join the leading technology-enabled HR and benefits service provider. Be Real with Alight and help us reimagine how people and organizations thrive.
Solution Architect - Workday Professional Services (Work from Home)
The Solution Architect I applies deep domain, product, industry and/or solution area expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate during a sales process.
The Solution Architect I is client-facing and collaborates with Sales through all stages of the sales process post-identification - from introductory meetings to requests for proposals (RFP), finalist meetings, contracting and hand-off to the delivery team(s). Upon request Solution Architect Is collaborate with Sales to develop product solutions scope and proposals, produce client-tailored sales meetings materials, educate the client on the technical aspects and details of Alight solutions, conduct solutions demonstrations, and coordinate with Negotiations and Pricings teams to determine deal pricing and final proposal delivery. In addition, the Solution Architect I is responsible for staying current on competitors, market and industry trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback working closely with Alight product owners to inform our roadmap.
Maintains expertise in domain products and services (i.e. Workday) and Alight's overall capabilities. Articulates and communicates Alight's value proposition and key differentiators
Collaborates with Delivery Leaders to stay connected to operations and delivery practices and share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process.
The Solutions Architect possesses a broad understanding of cross functional touchpoints and their impacts within the Workday platforms.
Collaborates with Large Market multi-solutions or complex solutions Sales resources to develop and inform sales strategy in order to drive bookings and close opportunities
Performs discovery and primarily leads product solution scoping for large complex multi- or single solution deals (e.g., identify complexity drivers)
Collaborates with Sales, subject matter experts, and business leaders to develop scope of Alight solution set and determine platform/technology
The Solutions Architect will also help facilitate client sales meetings as Subject Matter Expert as well as partner with Workday and Alight sales executives, client executives and delivery leads on client sales activity.
Provides input to strategic questions related to defining the opportunity and overcomes customer objections to initiate and forward sales opportunities
Generates demand by assisting clients to identify and qualify current needs and effectively articulate how Alight can add value
Accountable for solution costing and coordinates with Finance and Sales, and Value engineers to construct business case
Tailors materials and demo based on solution, client need and competitive landscape. Creates new materials where needed.
Engaged in sales meetings, primarily answers solutions and technical questions, uses understanding of the client's business and depth of knowledge to personalize the recommended solution -with ability to collaborate with other experts and leaders at the client and internally.
Conducts and leads effective solution demonstrations - bringing the solution to life via storytelling vs. a feature/function demo.
Document the solution concisely and clearly throughout sales process, ensuring maximum transparency and knowledge transfer across delivery
Supports the contracting process from a scope and solution point of view across statements of work, transition,,commercials, and ensure that specifications of pricing are accurate to customer's needs
Collaborates with other Architects in scope development for multi-solutions deals across products
Reviews, updates, and provides input on RFP responses after initial draft is provided by the enablement team
Creates responses for domain-related RFP questions and engages subject matter experts where needed
Creates client-specific delivery model and service descriptions
Owns domain-related follow ups (e.g., questions received from Third-Party Evaluator)
Assists with periodic review of RFP library content - ensure responses are compelling and reflect the latest on our solutions
Provides input to product owners - insights and feedback from prospects and Third-Party Evaluators to inform priorities and enhancements
Coordinates with business leaders and product owners to understand their needs and requirements of complex applications and on scope items that may require special development or staffing
Coordinates with product owners to ensure that latest solution developments are reflected in sales materials and assist with building expertise in these areas
Understand the competitive landscape and customer needs to position the Delivery organization effectively
Formal education and certification
HR/Payroll/Benefits administration and sales knowledge preferred
Knowledge and Experience
5 - 10 years of relevant experience in a range of domain area or related roles
Deep knowledge of benefits, payroll and/or cloud and delivery models, the capabilities of administration platforms, and compliance considerations
Demonstrated track record applying domain expertise in client delivery or sales
Agility and organizational skills to work in a fast-paced environment and manage multiple concurrent opportunities
Excellent client communication and consulting skills - able to lead engaging conversations, adapt on the fly, negotiate as needed and have a point-of-view
Proven experience in building and developing senior client relationships
Experience in promoting a team environment
Travel Expectation 25 - 50% of the time (sometimes on short notice) to support meetings with prospects
Workday certification(s) at the time of hire as well as an on-going maintenance of certification (highly preferred)
Technical experience with Workday
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
affirmative action employer.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an