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Contract Sales Representative Job in Mentor, Ohio US

Job Summary

Mentor, OH
Job Type
Full Time
Years of Experience
Less than 1 Year
Job Reference Code

Contract Sales Representative

About the Job

Job Title:             Contract Sales Representative                                           
                                                Req ID:             23150                   
                                                Job Category:             Sales                   
                                                Country/Region:             US                   
                                                State:             OH                   
                                                City:             mentor                   
                                                Zip:             44060                   
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary

Contract Representative is responsible for all maximizing the closed sale value for all contract renewals and warranty conversions, coordinating and maintaining new business pipelines for assigned service districts and enhancing of value propositions & objection handling techniques for contract revenue generation. Incumbent manages the renewal and warranty conversion opportunities through STERIS’s and the Customer’s processes, escalating issues to field leadership and coordinating field service resources activities as needed to achieve targeted closure rates.


Renewals & Warranty Conversions:
1.    Responsible for reviewing expired agreement, evaluating upsell opportunities, assessing continued business opportunity at account
2.    Contacting the customer to maximize the size of the renewal agreement
3.    Partnering with key business stakeholders including service management, field service technicians, sales
4.    Developing and delivering quotes to the Customer
5.    Follow-up with Customer, objection handling, escalation to field leadership
6.    Coding and evaluating losses

New Business Pipeline:
1.    Coordinate the account strategy with District Service Manager to maximize new business opportunities
2.    Track progress for new business throughout the sales pipeline
3.    Position value proposition service agreements with cost
4.    Objection handling

Enhancing Value Proposition:
1.    Review expiring agreements – price, coverage types, up sale opportunities, warranty conversions
2.    Prepare quotes, contact Customer with proposals

Required Experience


1.    Two (2) years’ experience in business, customer service or sales, preferably working with contracts, including terms and conditions.
2.    Bachelor’s degree strongly preferred.
3.    Demonstrated ability to stay ahead of the current assigned renewal and warranty pipeline, including on-time quote submission and follow-ups
4.    History of consistently exceeding current ICP metrics
5.    Strong demonstrated success of making outbound calls, clearly promoting our value propositions, overcoming objections, and converting Customers on cross-sell opportunities (i.e. PL Kits, specialty services, etc.


1.    Demonstrated ability to be a trusted business partner
2.    Demonstrated strong business acumen
3.    Must have PC experience with working knowledge of Microsoft Office suite with demonstrated proficiency in Word, Excel and PowerPoint. Experience with service contract software and CRM systems and Oracle/Siebel strongly preferred.
4.    Demonstrated effective analytical, documentation, organizational, and written and oral communication skills.

STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron                                   
Job Segment:                     Medical, Oracle, Database, Sales Rep, Sales, Healthcare, Technology                                       

STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

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