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Commercial Lines Customer Service Representative Job in Lima, Ohio US

Commercial Lines Customer Service Representative

Kesner Insurance Agency, Inc. - Lima, OH

Posted: 3/23/2021 - Expires: 4/25/2021

Job ID: 225527239


Job Description

Kesner Insurance Agency is growing and we’re ready to add someone like you to be our new Commercial Lines Customer Service Representative! Our team prides itself on it’s excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any Commercial Lines Customer Service Representative, we are looking for the one who is detail-oriented and driven to provide exceptional customer service. As our new Commercial Lines Customer Service Representative, you’ll be building relationships with clients, and offering your knowledge to empower them to make smart decisions about their coverage. Don’t let this fantastic opportunity pass you by, apply today!


  • Developing insurance quotes, shopping renewals, and issuing insurance documents as requested
  • Fostering strong relationships with clients to ensure client retention
  • Responding to queries, problem solving, and following up with clients to ensure satisfaction
  • Obtaining and ensuring current and accurate information, and documenting it per agency standards
  • Interacting with customers in a professional manner in all communication, via telephone, email, and face-to-face


  • Already have or able to obtain a Property & Casualty License
  • Basic computer and technology proficiency, including Microsoft Office Suite
  • Great attention to detail with the ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • A team player who is self-motivated and driven to succeed

Salary Range: $30,000.00 - $50,000.00 per year


  • Commission and Bonus opportunities
  • Paid Time Off
  • Property & Casualty Licensing Reimbursement
  • Paid Holidays
  • Weekends Off
  • Health Insurance
  • Life Insurance
  • Short Term Disability
  • 401(k) with Company Match
  • Hands on Training
  • Professional Development

To Apply: Submit resume to Josh Luke at

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Attained Certificate of equivalency for a HS degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
Job Reference Code
$30,000.00 - $50,000.00 /year
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4
Workplace Documentation: 4