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Product Support Engineer Job in Mentor, Ohio US

Product Support Engineer

OhioMeansJobs Lake County - Mentor, OH

Posted: 3/26/2021 - Expires: 5/31/2021

Job ID: 225672476


Job Description

OhioMeansJobs Lake County is currently accepting resumes for the following position: 

Product Support Engineer 

Mentor, OH
Position ID Number: 38131836


    • Evaluate customer specifications, inventory standards, FAA regulations and/or approved technical data to determine repair-ability of turbine engine components.
    • Develop methods, techniques, and practices for turbine engine component repairs based on approved sources/technical data. Generate all engineering documentation and define work scope necessary to complete overhaul of engine component repairs and/or to perform new repairs (i.e.; FAA DER Repairs). Ensure that all documentation, work scope and repair processes comply with FAA approved technical data, regulations and/or customer requirements.
    • Recognize the need for new repairs that are not specified in the technical data.  Write and develop repair process procedures as required to support FAA DER, EASA or OEM approval.
    • Communicate with Sales/Customers during the development of repairs to provide technical support and/or quotations as needed.
    • Develop component parts, tooling/fixtures, inspection gages, equipment and repair processes related to new repairs and components. Help establish outside vendors if necessary to fill production needs.
    • Review repairs and processes to improve quality, efficiency and turn time. Provide training and lead regular meetings as necessary to transition new and improved repairs smoothly into production.
    • The Product Support Engineering role is a first shift position, however all engineers will be required to take part in both our weekend and late shift work rotations to support our production departments. These rotations are split-up to be as fair as possible, but also keeping in mind that we need to support the demands of our customers both internal and external. During a week in which an engineer is required to work the weekend rotation they will have the option of coming in either on Saturday or Sunday for a minimum of four hours. During a week in which an engineer is required to work the late shift rotation the engineer will be required to work from 1:00 p.m. to 9:00 p.m. M-F.


    • Two/four-year technical degree (B.S. Mechanical, Aerospace, etc.).
    • Three years turbine engine component repair experience.
    • General knowledge of civil aviation regulations, engine/overhaul manuals, and/or other process manuals used to repair turbine engine components.
    • Continuing education in related processes and technologies.
Please contact Renee DeGennaro-Baur (440)350-4323 or for immediate consideration. 

Identified Skills

Contact Information


Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 6
Graphic Literacy: 6

Workplace Documentation: 5