Manager, Project Management
The Manager of Project Management will be responsible for implementing departmental strategies, monitoring the progress of projects, and leading the team towards accomplishment of departmental and corporate goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with the department management team to assure that departmental objectives are being implemented and completed according to schedule.
Manage designated Project Management staff, which includes:
Mentoring and defining career paths by developing core competencies
Ensuring proper training is executed and documented
Conducting reviews of system set-ups and documents to ensure high quality of deliverables in accordance with quality standards and SOPS
Coordinating routine status meetings to facilitate communications, monitor workload, and provide forecasting guidance
Collecting, monitoring, and analyzing defined staff metrics to gauge the productivity and efficiency of Project Management team
Organize and conduct Project Management team meetings to communicate corporate/department updates.
Serve as the first point of escalation for customer issues and with internal and customer teams to ensure timely issue resolution.
Direct the hiring, orientation, and training plan for the Project Management team members.
Promote inter-departmental collaboration and serve as designated departmental liaison to create a positive team environment, effective communications, and efficient use of resources to meet contract deadlines.Develop strategies to promote excellent customer service and to streamline Project Management procedures.
OTHER DUTIES AND RESPONSIBILITIES:
Ensure compliance with timely training completion/documentation.
Develop, review and revise Standard Operating Procedures, Job Descriptions, and Departmental Training Plans, as needed.
Spearhead departmental initiatives, and initiate process development for new equipment, services, and systems.
Attend customer meetings with Business Development and/or Operational teams to present ERT services and Operational workflow, as applicable.
Perform other duties, assignments, and/or special projects as time or circumstances necessitate.
QUALIFICATIONS AND SKILLS NEEDED:
Bachelor Degree required, Master's degree preferred.
At least six years of experience in pharmaceutical field (or related industry experience), with an emphasis on Project Management.
At least six years of Management/Supervisory experience preferred
Demonstrated leadership skills
Working knowledge of Microsoft Office products
Knowledge of the pharmaceutical drug development process
Excellent organizational, interpersonal, time management, and prioritization skills
Valid passport and ability to travel across offices as needed (estimated 20%)
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ERT is an equal opportunity employer and all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.