Senor Installation Engineer
Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
is primarily responsible for installation, configuration and upgrade of the Quanum
Enterprise Content Solutions (ECS) system, which involves IBM (AIX), Linux (Red
Hat), and Windows servers configured in a high availability environment, SAN
and NAS storage, utilizing an Oracle database.
-Responsible for the technical installation plan for new customer implementations and Quanum ECS release upgrades.This involves working directly with our customer's technical staff and third party vendors.
-Responsible for all installation/upgrade technical activities for Quanum ECS system, including all supported third party applications, and databases.
-Plan and execute Quanum ECS hardware and storage migrations including the technical plans to move to different hardware and OS platforms.
-Responsible for providing expertise on new technologies as they relate to hardware configurations, including high availability, disk mirroring, storage area networks, tape libraries, centralized backup solutions, etc.
-Collaborate on technical documentation related to installation and upgrade activities.
-Conduct Knowledge Transfer sessions related to Quanum ECS technical infrastructure and use for the customer's technical team.
-Participate in process improvement initiatives.
-Provide support for sales and account management related to hardware and system configuration.
Knowledge and skills
at a level normally acquired through the completion of a Bachelor's degree in Science in Computer Science or
related or equivalent experience
5+ years of system administration
experience, preferably in IBM-AIX, or Linux (Red Hat) environment.
5+ years of experience with Window server environments
and virtualized server environments.
-Ability to handle sensitive information and maintain high level of confidentiality.
-Superior listening and problem resolution skills
-Ability to handle multiple priorities simultaneously
-Ability to use Microsoft Office products - Word, Excel, PowerPoint, Access
-Self-directed, with considerable initiative
-Ability to read and quickly interpret technical documentation
-Demonstrated ability to communicate orally or in written form effectively with co-workers, departments, customers and vendors.
-Excellent customer service skills.
Must possess skills to be able to communicate technical information to a
-Thorough understanding of how Quanum
ECS is used by our customers.
-Must understand configuration and
troubleshooting processes for software, hardware, networking and accessory
-Experience with installation &
support of an enterprise, client/server application.
-Experience with PC hardware/OS and
-This role requires occasional travel of up to 25%.
-Job could require work outside of business hours and
weekends related to off hours installation and upgrade activities.
Join us for
competitive benefits and development opportunities in a progressive and
supportive environment. Help us improve our service, and the experiences of our
patients and colleagues. Work with us and together we can be better.
career. Seek it out.
requirements are subject to possible modifications to reasonably accommodate
individuals with disabilities. or Citizenship.
Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.