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Printer Support Technician Job in Toledo, Ohio US

Printer Support Technician

Acara Solutions, Inc. - Toledo, OH

Posted: 4/2/2021 - Expires: 7/1/2021

Job ID: 225872125

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Job Description

Acara Solutions is looking for an Printer Support Technician for our Client located in Toledo, OH

Tasks and activities are defined and routine
Point of contact to receive, review and electronically log customer jobs
Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
Operate office/production equipment (printer, copier, fax, scan)
Apply asset tags to office equipment and update database
Track and coordinate the move, add or change of office equipment assets at customer accounts
Clean and maintain office equipment when necessary
Process and distribute incoming and outgoing faxes, log for billing purposes
Process basic forms and update information using a PC
Wrap, pack, label, and ship finished product
Collect and submit meter reads
Maintain appropriate supply inventory, distribute supplies
Problem solve issues to complete production, delivery, and output requirements
Perform quality inspection before, during and after output of each production run
Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be and provided
Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
Operate high volume printers and copiers
Estimate, schedule and track incoming production jobs
Track and store jobs as customer for reuse at a future date, including file back-up
Inspect files for problem areas, including fonts, image resolution and image registration
Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution
Integrate variable data files into printed format using templates provided
Perform operator maintenance on equipment
Maintain reporting logs and information for billing
Track and store jobs as customer for reuse at a future date, including file back-up
Perform minimal training to customer end-users on equipment
Engage services from Client and non- Client third party vendors to support purchase of customer supplies and services
May develop work processes or templates
May operate high volume folding and inserting mail equipment

Pay and Benefits:

The Salary for this position is $ 12.11 per hour (Max Pay rate).

Required Skills / Qualifications:

High School Diploma or GED
Minimum of 1 year experience in a Customer Service environment

Preferred Skills / Qualifications:

Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
Able use / locate devices (drives, files, printers) attached to network
Able to send and receive emails, find, open and save documents and files, perform data entry
Use internet explorer for web browsing, send documents to preconfigured printer
Basic math skills (division, multiplication, percentages)
Business maturity and professionalism
Possesses skills and competencies to deliver contracted customer requirements
Workers acting as first responders basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)

Additional Information:

Upon offer of employment, the individual will be subject to a background check and a drug screen.
Lift and move up to 50 pounds

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron?s strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.

Identified Skills


Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
52995566
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A