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Remote Customer Service Representative-Future Opportunities Job in Columbus, Ohio US

Remote Customer Service Representative-Future Opportunities

Pearl Interactive Network, Inc. - Columbus, OH

Posted: 4/5/2021 - Expires: 7/4/2021

Job ID: 225939330


Job Description

Bring your high volume customer service experience to a dynamic team. Pearl Interactive Network, Inc. is seeking Remote Customer Service Representatives to support our business partners throughout the United States.

As a Remote CustomerService Representative, you will beresponsible for handling calls, responding to emails or chatfrom customers. You will manageinquires and questions, handle complaints, troubleshoot problems and provide information in a courteous and professional manner. Specific client and scope of work will be addressed by the Recruiter during your interview.


Due to the rapid implementation of someof our projects, individualswill need to provide their own equipment, if not provided.Requirements include:

Computer with Windows 10 or Mac OS 10.14 (Mojave) or higher

Internet with the speed of20MbpsusingWi-Fi or a Category 5ethernetcable

Private andsecureworkspace within your home (away from other people and noise)

Audio headset with a microphone for the home computer is preferred


High School diploma or equivalent required.

Minimum 6 months customer service/administrative/telemarketing experience required.

Must be able to speak and read English clearly, professionally and fluently.

Must be able to type a minimum of 20 WPM

Experience working with a PC and Windows operating system is required.

Embrace our winning Pearl Culture which promotes our employees' desires and efforts to serve our consumers, coworkers, clients and community by exhibiting our Pearl values of customer satisfaction, teamwork & family atmosphere, quality, respect, transparency and innovation.

Locations:Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Mississippi, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Compensation: $10 - $17per hour + Benefits

Hours of Operation: Will vary depending on project.

Background Investigation and Skills Assessment Required

Skills/Qualifications/Keywords:Non-Sales, Call Center Agent, CSR, Entry Level, Phone Skills, Customer Service, People Skills, Supports Diversity, Responsive, Data Entry, Attention to Detail, Professional Telephone Manner, Call Center, Inbound Calls, Organizational Skills, Judgment, Teamwork, Resilient, Representative, Support, Associate, Call Center Associate, Call Center Representative, Administrative, Healthcare, Action Oriented/Tenacity, Dealing with Ambiguity, Compassion, Customer Focus, Ethics and Values, Functional and Technical Skills, Informing, Integrity and Trust, Listening, Priority Setting, Problem Solving.

Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.

Identified Skills

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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