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Donor Services Field Manager Job in Cincinnati, Ohio US

Job Summary

University of Cincinnati
Cincinnati, OH
Government and Military
Job Type
Full Time
Years of Experience
7+ to 10 Years
Job Reference Code

Donor Services Field Manager

About the Job

Donor Services Field Manager                                       

Date: Apr 6, 2021

Location:Cincinnati, OH, US

                Company:                 University of Cincinnati
Current UC employees must apply internally via SuccessFactors >

Founded in 1819, the University of Cincinnati embarks upon its third century - building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, . Underscoring the power of creativity, ingenuity, invention and inclusion, what's Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America's top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as "the most ambitious campus design program in the country.

Job Overview

Hoxworth Blood Center is an independent community blood center, dedicated to the promotion of research and education in transfusion medicine and cell therapies.

The Donor Services department is seeking a Donor Services Field Manager to manage staff collection teams to ensure high quality customer service for all donors and ensure compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP).

Essential Functions

Monitor operations to ensure a high quality of customer service; evaluate attainment of recruitment and collection goals.
Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP).
Assist in the development of new Standard Operating Procedures (SOP).
Act as a role model through the demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance etc.
Recommend and provide training to donor services staff.
Work with Donor Services administrative staff to implement organizational changes to the field.
May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's Degree must be in healthcare management or related field.
Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Five (5) years related phlebotomy experience.
Three (3) years supervisory and/or staff training/mentoring experience.

Physical Requirements/Work Environment
Sitting - Continuously
Repetitive hand motion (such as typing) - Continuously
Hearing, listening - Continuously
Talking - Continuously
Standing - Continuously
Walking - Continuously
Lifting - up to 20 pounds - Continuously
Bending - Often
Stooping - Often
Climbing stairs/ladders - Often
Kneeling, squatting - Often
Reaching overhead - Often
Pulling, pushing - Often
Crouching - Seldom
Crawling - Seldom
Lifting - up to 50 pounds - Seldom
Lifting - over 50 pounds - Seldom

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

REQ: 63374

Nearest Major Market: Cincinnati                                   
Job Segment:                     Medical Technologist, Developer, Manager, Phlebotomy, Healthcare, Technology, Management, Research                                       

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

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