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Patient Services Worker Job in Mayfield Heights, Ohio US

Patient Services Worker

OhioMeansJobs.com 2 - Mayfield Heights, OH

Posted: 4/9/2021 - Expires: 7/8/2021

Job ID: 226083222

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Job Description

OhioMeansJobs|Cleveland-Cuyahoga-County is sourcing for Patient Services Workers.

Apply online at: aramark.com/careers Employer will also take resumes: Patton-Kyle@aramark.com

2 Different work locations:
18101 Lorain Ave Cleveland OH 44111
6780 Mayfield Rd Mayfield Heights OH 44124
3 - Opening at both locations.

 

POSITION SUMMARY: Describes the general purpose of the job or why the job exists.

Patient Services Workers are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders.

 

Responsible for the delivery and collection of trays to and from patients. Ensures that nutrition care diet orders are provided to the patient by offering appropriate menu selections. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Communicates all patient food needs to the appropriate area of the Food and Nutrition Services Department. Assists the clinical staff in ensuring all patient basic nutrition care needs are met.

 

ESSENTIAL TASKS: List the principle on-going responsibilities that are necessary to accomplish the purpose of the job.

· Delivers patient trays during meal service.

· Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner (10:00 am, 2:00 pm, and 8:00 pm).

· Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patient and/or family members.

· Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.

· Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s). Maintains temperature logs for unit refrigerators and freezers.

· Uses good customer service skills by greeting all customers, visitors, and other staff in a friendly and courteous manner.

· Ensures prompt response to requests for service and follows up if delays or product availability problems are identified.

· Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Is responsive to customer needs.

· Exhibits professional behavior at all times in all areas of the workplace by reporting to work neatly groomed and in proper uniform.

· Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.

· Maintains compliance with ARAMARK’s standards of operation. Adheres to ARAMARK’s Business Conduct Policy at all times. Maintains all records and reports to ensure compliance, with all local, stated and federal regulations and codes.

· Maintains compliance with all requirements of federal, state and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.

· Delivers early and late patient trays as needed in a timely manner (< 30 minutes).

· Ensures timeliness of meal delivery.

· Reviews therapeutic diets using established patterns as a guide.

· As assigned, mentors/trains new host/hostesses effectively.

· Contributes to the Customer Service/Customer Satisfaction Imitative by identifying customers service issues that need corrections or adjustments and either corrects the issue or reports these issues to the supervisor/manager staff.

· Performs all other related duties as assigned.

 

REQUIRED EDUCATION AND EXPERIENCE: Describe the background education and experiences necessary to perform essential job functions.

Education

High school diploma or general education degree (GED) preferred.

Experience

Must be able to fluently speak, read, and write English. Bilingual abilities preferred, but not required.

 

USE OF EQUIPMENT: Place an “X” next to each type of equipment typically used to perform the job.

x

Pagers

x

Refrigerators

x

Telephone

x

Microwave

x

Food carts

x

Coffee pots

x

Tray return

x

Tea pots

 

 

 

TRAVEL REQUIREMENTS: Place an “X” next to the statement that best describes the usual travel requirements for company business only (meetings, training, seminars, other ARAMARK locations).

x

Little or no traveling required (less than 10%)

 

10% to 20%

 

20% to 30%

 

More than 30%

 

LIFTING REQUIREMENTS: Place an “X” next to the statement that best describes the usual lifting activity to perform the job.

 

Sedentary

Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders).

 

Light

Lifting 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds.

x

Medium

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

 

Heavy

Lifting 100 pounds maximum with frequent lifting and/or carrying objects weighting up to 50 pounds.

 

Very Heavy

Lifting objects in excess of 100 pounds with frequent lifting and/or carrying objects weighing 50 pounds or more.

 


PHYSICAL DEMANDS: Place an “X” in the column that best describes the physical activities which are required to perform the job.

 

Not Required

Occasional

Frequent

Constant

BENDING

 

 

X

 

KEYING

X

 

 

 

HEARING

 

 

 

X

REACHING

 

 

X

 

SEEING

 

 

 

X

SPEAKING

 

 

 

X

STANDING

 

 

X

 

WALKING

 

 

 

X

LIFTING

 

 

X

 

CARRYING

 

 

X

 

CLIMBING

X

 

 

 

KNEELING

 

X

 

 

TASTING

 

X

 

 

SMELLING

 

X

 

 

PUSHING

 

 

 

X

PULLING

 

 

 

X

OVERHEAD REACHING

 

X

 

 


OMJCC 8179-10370

Identified Skills


Job Summary

Employment Type:
Part Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Work Shift:
Second
Job Reference Code
OMJCC 8179-10370
Salary
$11.00 - $12.00 /hour
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A