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Customer Account Representative Job in Painesville, Ohio US

Customer Account Representative

OhioMeansJobs Lake County - Painesville, OH

Posted: 4/9/2021 - Expires: 6/30/2021

Job ID: 226099484

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Job Description

OhioMeansJobs Lake County is currently accepting resumes for the following position:

Customer Account Representative 

Painesville, OH
Position ID Number: 38131847

Full-Time, 1st and 2nd Shift, Monday-Saturday 

The Customer Account Representative manages rental accounts and meets company account management goals and expectations by collecting on current and past due accounts while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction.
  • Review past due accounts and communicate in person and via phone with the customers to promote timely payments
  • Collect customer payments on a timely basis and meet daily/weekly collection standards
  • Complete customer service calls in a timely manner as assigned
  • Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
  • Safe transportation and delivery of merchandise to customer homes in Company provided vehicle as assigned
  • Install and set up merchandise, and instruct customers on proper use of merchandise
  • Pick-up merchandise from customer homes as assigned
  • Keep vehicles clean and properly maintained as assigned
  • Greet and assist customers on the sales floor. Obtain new rental orders on the sales floor and over the phone. Complete rental agreements as required. Prospect for new business by telemarketing and distributing print materials
  • Required Education and Experience:
  • Must be at least 19 years of age
  • High school diploma or GED
  • 1 – 2 years of customer service experience (sales and collections experience is a plus)
  • Valid state driver’s license and good driving record
  • Please contact Jade Villella (440)350-4407 or Jade.Villella@jfs.ohio.gov for immediate consideration. 

Identified Skills


Contact Information

Phone:
440-350-4407

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri, Sat
Work Shift:
First
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5