At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Location: 234 Goodman Street - Cincinnati, OH
Department: Cancer Center
Hours: Full-time 40 hours
The Ambulatory Triage Nurse is primarily responsible for receiving and triaging incoming clinical calls for various UC Health Ambulatory departments. The Ambulatory Triage Nurse is responsible for medical triage of calls from patients who are presenting with symptoms using established protocols and providing specific guidance based on these protocols so that the patient is advised of the appropriate level of care. The Ambulatory Triage Nurse plays an integral role in the management of patients' care in the ambulatory setting and is expected to collaborate with UC Health providers and staff members to ensure safe, timely, and effective patient care.
Education: ASN, minimum required. BSN, preferred.
Required certifications: Minimum required: Licensed RN in state of Ohio.
Kentucky and Indiana Registered Nurse (RN) license required within 30 days of hire
Healthcare Provider CPR Certification
Years of Experience: Minimum Required: 3-5 years experience as a Registered Nurse (RN)
Preferred::2 years in an acute care setting as a Registered Nurse (RN)
R equired skills and Knowledge:
Knowledge of electronic health records, specifically EPIC.
Knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Technically savvy and comfortable learning how to use various telephonic hardware and software (to handle incoming calls).
Works well in stressful, urgent situations
Organized, able to prioritize multiple taskStrong customer service skills, positive attitude
Ability to work independently and as part of a multidisciplinary team
Reliable, self-directed, able to work autonomously
Effective communication skills, both telephonically and in-person
Adaptable, flexible, willingness to accept change as part of process improvement process
Exhibits PRIIDE values (Patients and families first, Respect, Integrity, Inclusion, Discovery, and Empathy)
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity