QIS Coordinator Sr Service Line- Partners for Kids (PFK)
QIS Coordinator Sr Service Line- Partners for Kids
Works in conjunction with Partners For Kids leadership to develop, implement and coordinate effective systems to evaluate and improve patient outcomes and quality care within the PFK member physician practices. Provides leadership in quality improvement and supports the mission of Partners For Kids by leading performance improvements in the physician office setting. While supporting QI projects, identified at the physician practice or network level, teaches generalizable QI skills to physician practice staff, thus initiating broader change. Supports PFK member physician practices to enable PFK success in the triple aim, improving care, health, and efficiency in the at-risk population.
Schedule: (Full time, Benefits Eligible)
Why Nationwide Children's Hospital?
The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children's Hospital, where Passion Meets Purpose.
Here, Everyone Matters. We're 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we'll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes aCollaborative Cultureto deliver on our promise to provide the very best, innovative care and to fosternewdiscoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's achanceto use and grow your talent to make an impact thattrulymatters.Because here, we exist simply to help children everywhere.
Nationwide Children's Hospital. A Place to Be Proud
Works in conjunction with PFK and physician practice leadership to design and help conduct interdisciplinary quality improvement activities to meet practice identified or network goals.
In conjunction with PFK and physician practice leadership, helps develop service quality metrics,
Improves office efficiency in patient clinical workflow
Assists in practice financial management by improving work functions, reducing billing errors, establishing financial controls, and efficient processes for maintaining office cash flow.
Facilitates efforts to improve patient care through tracking, trending, data collection, assessment of statistical process charts, follow up and communication.
Active participant in national collaborative initiatives if applicable.
Provides quality improvement education to physicians and office staff, both structured and JIT, to encourage broader application of QI principles to practice operations.
Participates in an on-going evaluation of quality development strategies and follows the IHI model for improvement work.
Assists in developing PFK quality goals and processes that support contractual and regulatory standards.
Has working knowledge, interprets and assists in achieving Medical Home certification and other NCQA standards as they apply to physician offices.
Communicates quality outcome data and patient satisfaction data to office and PFK leadership; Collaborates with leadership in identifying resources and educational needs to achieve performance goals.
Maintains working knowledge of health plan programs and Medicaid requirements as the impact physician practices.
Collaborates with Provider Relations, Care Coordination, Education, Pharmacy, Project Management, and other departments to ensure coordination of programming activities and policy revision compliance; communicates improvements in the quality of care through professional presentations as applicable.
Facilitates and provides support in problem resolution related to quality outcomes functions and projects. Assists in data collection of scorecard metrics.
Maintains knowledge level and ability related to continuous quality improvement through review of relevant peer reviewed publications, conferences, networking with other hospitals and through the NCH website.
Facilitates data analysis and statistical interpretations.
Maintains personal certification if applicable.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Master's in health related or business field or equivalent work-related experience required CPHQ or other quality certification preferred.
4-8 years' experience in the quality improvement field
Two-four years of management or project leadership experience.
Excellent interpersonal and organizational skills necessary to present and communicate important information effectively to all levels of hospital staff.
Proficient in the use of a personal computer especially excel, word, power point and access.
Demonstrates experience in presentation skills and the ability to analyze and interpret statistical data. Proficient in mini-tab or other analytical software.
Experience with the IHI model for improvement preferred. Experience with other forms of quality improvement methods including but not limited to lean/six sigma, ISO 9000 or other advanced improvement training valuable as well.
Experience in physician practice operations desired.
Minimum Physical Requirements:
Talking in person/on the phone (Frequently)
Typing on a keyboard(Frequently)
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