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Field Service Technician PI (Indiana) Bilingual a plus Job in Columbus, Ohio US

Field Service Technician PI (Indiana) Bilingual a plus

Mettler Toledo LLC - Columbus, OH

Posted: 4/19/2021 - Expires: 7/18/2021

Job ID: 226414431


Job Description

Our Opening and Your Responsibilities



The Mettler-Toledo Product Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Metal Detectors, or Hi-Speed Checkweighers. PI FSTs are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

Essential Duties and Responsibilities:

Satisfy all Safety Requirements for both MT-PI and Customer Sites
Attend daily tier calls led by a Regional Service Manager
Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
Develop and maintain good customer relationships; Become the customer's trusted advisor
Identify root cause of service issues (first time fix)
Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
Keep up with ongoing technical training
Weekend/afterhours work as required based on workload and rotation
Overnight travel as required - Travel 100%
Maintain company supplied equipment, tools, and inventory
In addition to our core values, all employees must follow the Code of Conduct (i.e. keeping a professional appearance)

Other duties and tasks as assigned




                                        What You Need to Succeed

Required Knowledge, Skills and Abilities

Ability to use all types of hand tools and digital test equipment
Knowledge of mechanics, electronics, and distribution systems
Working mechanical knowledge of conveyor systems
Working knowledge of AC and DC electrical distribution systems
Working knowledge of Windows Operating Systems and the ability to read blue prints and schematics
Self motivated for high performance
Strong verbal and written communication skills
Customer focused
Detail oriented
Experience working in a fast paced environment and meeting tight time constraints
Fluency in English and Spanish a plus

Minimum Education / Experience Required:

High School Diploma or a GED required.
Associate of Science in Electronics or Engineering Technology, or equivalent work experience preferred




                                        Our Offer to You


Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, employee wellness programs, plus other perks and discounts
Parental and caregiver leave policies
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment




                                        About Mettler Toledo

                                        Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.

No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.




                                        Equal Opportunity Employment

                                         If you'd like more information about your EEO rights as an applicant under the law, please clickhere.

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at



For those who prioritize precision, Mettler Toledo is precisely where you belong.





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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

Identified Skills

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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