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Field Service Technician Job in Columbus, Ohio US

Field Service Technician

Mettler Toledo LLC - Columbus, OH

Posted: 4/21/2021 - Expires: 7/20/2021

Job ID: 226474787


Job Description

Our Opening and Your Responsibilities


The Mettler Toledo Product Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline x-ray, metal detectors, or Hi-Speed Checkweighers. PI FSE's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

Essential Duties and Responsibilities:
 Satisfy all Safety Requirements for both MT-PI and Customer Sites

 Attend daily tier calls led by a Regional Service Manager

 Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations

 Develop and maintain good customer relationships; Become the customer's trusted advisor

 Identify root cause of service issues (first time fix)

 Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner

 Keep up with ongoing technical training

 Weekend/afterhours work as required based on workload and rotation

 Overnight travel as required - Travel 100%

 Maintain company supplied equipment, tools, and inventory

 In addition to our core values, all employees must follow the Code of Conduct (i.e. keeping a p rofessional appearance)

 Other duties and tasks as assigned




                                        What You Need to Succeed


Required Knowledge, Skills and Abilities
 Ability to use all types of hand tools and digital test equipment

 Knowledge of mechanics, electronics, and distribution systems

 Working mechanical knowledge of conveyor systems

 Working knowledge of AC and DC electrical distribution systems

 Working knowledge of Windows Operating Systems and the ability to read blue prints and schematics

 Self motivated for high performance

 Strong verbal and written communication skills

 Customer focused

 Detail oriented

 Experience working in a fast paced environment and meeting tight time constraints

 Fluency in English and Spanish a plus


Minimum Education / Experience Required:
 High School Diploma or a GED requried

 Associate of Science in Electronics or Engineering Technology, or equivlent work experience preferred.




                                        Our Offer to You


A company car with paid insurance for your work and personal use.
All tools and equipment needed to perform the job and a clothing allowance
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire.
Tuition reimbursement, educational matching gift program, parental leave benefits, perks and discounts.
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards.
A commitment to extraordinary service on our state-of-the-art equipment




                                        About Mettler Toledo

                                        Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.




                                        Equal Opportunity Employment


 If you'd like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at



For those who prioritize precision, Mettler Toledo is precisely where you belong.





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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

Identified Skills

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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