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Customer Service Associate Job in Holland, Ohio US

Customer Service Associate

Phoenix Services, Inc. - Holland, OH

Posted: 4/21/2021 - Expires: 5/21/2021

Job ID: 226489254

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Job Description

Phoenix Services is looking for a customer-oriented service representative. A customer service representative will act as a liaison, providing product/services information with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They love to talk.

Responsibilities
•Manage large amounts of incoming calls
•Provide accurate, valid and complete information by using the right methods/tools
•Keep records of customer interactions, process customer accounts and file documents
•Follow communication procedures, guidelines and policies
•Take the extra mile to engage customers

Skills
•Proven customer support experience or experience as a client service representative
•Strong phone contact handling skills and active listening
•Familiarity with computers
•Customer orientation and ability to adapt/respond to different types of characters
•Excellent communication skills
•Ability to multi-task, prioritize, and manage time effectively

Interested candidates should apply today and call to schedule an interview at (419) 885-2151.

Identified Skills


Contact Information

Phone:
419-885-2151

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
First
Job Reference Code
N/A
Salary
$14.00 - $16.00 /hour
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4