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Customer Service/Sales - OMJST Job in Canton, Ohio US

Customer Service/Sales - OMJST

American Aluminum Extrusion Company, LLC - Canton, OH

Posted: 4/29/2021 - Expires: 7/28/2021

Job ID: 226766785


Job Description


Job Title: Customer Service/Sales

Worksite Location: Canton, OH

Openings: 1


How to Apply:


Apply in person atAmerican Aluminum Extrusions Company, LLC
4416 Louisville St. N.E.
Canton, Ohio 44705
or fax your resume to: 330-580-9835
or email your resume to:
Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.


Job Description: American Aluminum Extrusion is seeking a Customer Service & Inside Sales Representative! Our mission is to provide superior quality aluminum extrusions, fabrications and outstanding individualized customer service, based on value strong, long-term business relationships.

As our Customer Service and Inside Sales Representative you will:

  • Provide the highest level of service to customers either by telephone, electronically, or face to face, responding promptly to customer inquiries and customer complaints in a timely and proficient manner. (Same day travel to customers may be required).
  • Manage sales orders form order entry to shipment.
  • Develop and maintain an ongoing connection to support orders, resolve conflicts and secure future business. This includes making cold call/reestablishment calls to promote AAE’s products and services to potential customers.
  • Communicate regularly with Outside Sales and other company personnel.

What you will need:

  • One year of customer service experience and a demonstrated drive to exceed the needs of customers, including influencing in a positive manner.
  • A sense of urgency to resolve conflicts or customer complaints.
  • Detail-oriented and accurate with high quality of work.
  • Proven ability to multi-task and meet deadlines.
  • Strong computer skills, including MS Word, Excel, and Database entry.
  • Technical aptitude to learn our products and processes.
  • Professional presence with excellent verbal and written communication skills.

Physical Demands and Work Environment:

  • Able to work in a seated office environment with extensive computer and phone use.
  • Able to perform sales functions on the production floor as required with exposure to mild discomfort from factors such as dust, fumes, odors, loud noises, and varying temperatures.

Job Type: Full-Time. Monday through Friday, 1st shift.

Pay: $12.00 - $15.00 per hour

Benefits Include: Health Insurance, Dental Insurance, Vacation, Paid Holidays, 401(k).

OMJ Staff Contact: RC5

Identified Skills

Contact Information

Personal Contact:
American Aluminum Extrusion Company, LLC
4416 Louisville St. N.E.
Canton, OH 44705

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Attained Certificate of equivalency for a HS degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
Job Reference Code
$12.00 - $15.00 /hour
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4