Job Title: Customer Service/Sales
Worksite Location: Canton, OH
How to Apply:
Apply in person atAmerican Aluminum Extrusions Company, LLC
4416 Louisville St. N.E.
Canton, Ohio 44705
or fax your resume to: 330-580-9835
Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.
Job Description: American Aluminum Extrusion is seeking a Customer Service & Inside Sales Representative! Our mission is to provide superior quality aluminum extrusions, fabrications and outstanding individualized customer service, based on value strong, long-term business relationships.
As our Customer Service and Inside Sales Representative you will:
- Provide the highest level of service to customers either by telephone, electronically, or face to face, responding promptly to customer inquiries and customer complaints in a timely and proficient manner. (Same day travel to customers may be required).
- Manage sales orders form order entry to shipment.
- Develop and maintain an ongoing connection to support orders, resolve conflicts and secure future business. This includes making cold call/reestablishment calls to promote AAE’s products and services to potential customers.
- Communicate regularly with Outside Sales and other company personnel.
What you will need:
- One year of customer service experience and a demonstrated drive to exceed the needs of customers, including influencing in a positive manner.
- A sense of urgency to resolve conflicts or customer complaints.
- Detail-oriented and accurate with high quality of work.
- Proven ability to multi-task and meet deadlines.
- Strong computer skills, including MS Word, Excel, and Database entry.
- Technical aptitude to learn our products and processes.
- Professional presence with excellent verbal and written communication skills.
Physical Demands and Work Environment:
- Able to work in a seated office environment with extensive computer and phone use.
- Able to perform sales functions on the production floor as required with exposure to mild discomfort from factors such as dust, fumes, odors, loud noises, and varying temperatures.
Job Type: Full-Time. Monday through Friday, 1st shift.
Pay: $12.00 - $15.00 per hour
Benefits Include: Health Insurance, Dental Insurance, Vacation, Paid Holidays, 401(k).
OMJ Staff Contact: RC5