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Housekeeping Supervisor Job in Cincinnati, Ohio US

Housekeeping Supervisor

MERRITT HOSPITALITY LLC - Cincinnati, OH

Posted: 5/10/2021 - Expires: 8/8/2021

Job ID: 227115807

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Job Description

Housekeeping Supervisor


Job Locations

US-OH-Cincinnati



Requisition ID

2021-15540


Category

Housekeeping


Position Type

Regular Full-Time


FLSA Status

Non-Exempt



Location Name

The Westin Cincinnati


Min

USD $15.00/Yr.


Max

USD $15.50/Yr.


About Us




Few earn the chance to offer exceptional quality service due in part to the longevity of those who join our team. Associate's average over a decade of experience with The Westin Cincinnati rating us above our regional area in associate satisfaction within HEI Hotels & Resorts as a great place to work.  Compensation ranks us as very competitive in the downtown market with a full scale of health & welfare benefits. Paid days off for vacation and sick time along with holiday pay is available.  The 401(k) retirement plan has company based matching contributions. And being a well-known global brand allows you be part of the largest hotel company in the world with access to over 30 brands in total using our generous hotel discount program.

At Westin, discover a place where you are given a choice, not just to get up, but to rise.

We value U.S. military experience and invite all qualified military candidates to apply.



Overview




Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.


Responsibilities




Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.


Qualifications




Housekeeping experience preferred.
Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.
Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Benefits




HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Identified Skills


Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
54531137
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A