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Solution Consultant 2, Healthcare Services Job in Westlake, Ohio US

Solution Consultant 2, Healthcare Services

Hyland Software, Inc. - Westlake, OH

Posted: 5/10/2021 - Expires: 8/8/2021

Job ID: 227127493


Job Description

Solution Consultant 2, Healthcare Services

Job ID


# of Openings


Job Locations

Remote - U.S.


Services & Consulting


The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.

What you will be doing

Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders
Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members
Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members
Demonstrate the configured solution or prototypes of the solution
Design and build solution, including configuring application development tools
Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner
Compose training materials and conduct training sessions for customer
Develop plan for migration of configured solution into production environment and support customer throughout migration process
Transition key information to the technical support team to ensure continued successful support of customer
Define upgrade plans and execute upgrades of the software to newer versions
Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members
Estimate design and configuration effort based on approved requirements
Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

What will make you successful

Bachelor's Degree or equivalent
Knowledge of scripting, system architecture or relational databases
Able to thrive in a fast paced, deadline driven environment
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
Organized and experienced at successfully multi-tasking
Good collaboration skills, applied successfully within team as well as with other areas
Self-motivated with the ability to manage projects to completion with oversight
Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
While typical travel is 35%, may require up to 50%; may be required to travel internationally.
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Please note: The job duties and responsibilities of this role are unable to be performed in the State of Colorado at this time.

What you can expect next

Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
Any follow up questions? Email your Recruiter directly at


401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Connect With Us!

Not ready to apply? Connect with us for general consideration.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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