POSITION TITLE: EMPLOYMENT COORDINATOR
DIVISION: SUPPORTIVE HOUSING
REPORTS TO: CEEP TEAM LEADER
POSITION PURPOSE: To act as a positive role model by partnering with tenants to develop activities and services which lead to work. Job duties include Resource Room monitoring and management, tracking outcome performance measures in accordance with funding, coordinate workforce readiness curriculum for program participants via classroom instructions, assist with job placement for program graduates, and assist with resume construction and development for both internal and external customers.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
* Assist tenants to identify skills and develop positive growth toward employment. Create with tenants a plan to achieve their employment goals.
* Identify with each tenant the steps that lead to work and with team, create ways to motivate the tenants to complete these steps.
* To complete the necessary assessment and intake paperwork for each Commons at Grant tenant upon referral within one week. (Individual Employability Plan)
* To keep information updated on a quarterly basis in individual files. Resumes' should be updated as needed.
* To keep applicable Quality Assurance standards as outlined, and each tenant that has been noted on log sheet, or noted in the past must have a completed case file.
* To make referrals as deemed necessary or appropriate for program participants after referral and assessment.
* To maintain ongoing communications with case managers of the status of tenants referred for assessment and follow up as needed.
* To assist with the program outcome goal of 20% of tenants to be employed who exit the permanent supportive housing program via Housing of Urban Development (HUD) funding requirements.
* To submit monthly reports of tenants who are employed and reside at the Commons at Grant.
* To cultivate new relationships with employers for placement of unemployed tenants residing at the Commons at Grant, and National Church Residences Workforce participants.
* To coordinate on site interviews for Commons at Grant tenants, and the National Church Residences Workforce participants.
* Work with blended management team members, design and implement daily activities that promote recovery, employment and personal growth.
* To maintain contact with appropriate National Church Residences Healthcare Division personnel, as well as other employers (new), not use the same employers for each on site interviews, and schedule them in a timely manner to correspond with outcome performance standards via COWIC (WIA) and HUD/Nationwide objectives.
* To institute a monthly job club review for National Church Residences Workforce participants and Commons at Grant tenants.
* To coordinate the official training calendars for the National Church Residences Workforce Program with the Intake Coordinator.
* To attend job fairs and participate as needed with appropriate National Church Residences Workforce participants and Commons at Grant tenants.
* To attend any identified SCOTI training as needed or designated Central Ohio Workforce Investment meeting if needed.
* To submit monthly logs (Employment Resource Center) and National Church Residences Workforce logs by the 5th of each month.
* To keep proper records on case management and/or other activities as instructed by Director of Supportive Services and Team Leader. All records should include follow-up.
* To insure that applicable standards for program evaluations and reporting standards are maintained (National Church Residences Workforce, Nationwide report).
* To arrange job fair attendance in advance with residents, participants signed up in advance and provide transportation needed.
* To coordinate and communicate with all staff as needed for collaboration, information, status update on an ongoing basis.
* To assist with obtaining and maintaining standards to meet applicable monitoring and accreditation standards (CARG, etc.).
* To provide onsite basic computer skills training for internal and external participants. To develop curriculum as needed to offer more advanced training when applicable.
* Attend all required training to ensure individual and professional growth.
The above statements describe the general nature and level of work being performed in the job. They are not intended to be a 100% exhaustive list of all duties, and indeed, additional responsibilities may be assigned, as required, by management.
Specialized Knowledge and Skills:
* To have an understanding, appreciation and commitment to the mission and philosophy of National Church Residences and the Commons at Grant.
* Strong verbal and written communication skills.
* Basic math and analytical skills.
* Basic computer skills (word processing, spreadsheets, database).
* To be skilled in conflict mediation and negotiation.
* To be able to demonstrate clear, professional boundaries.
* Ability to work in a team environment.
* Ability to act in a professional manner.
* Understanding of low-income and homeless individuals and their specific needs.
* Knowledgeable about crisis prevention, intervention and resolution techniques and should be able to match such techniques to particular circumstances and individuals.
* Ability to achieve expected results with tenants.
* Document all tenant/program participant contacts within 24 hours in the file.
* Facilitate one group per week with a minimum of 5% participation.
* Maintain minimum contact with each person on caseload at least once per month or more if needed.
EDUCATION/CERTIFICATION: Bachelor's Degree in related field preferred.
EXPERIENCE REQUIRED: Minimum of 2 years experience working with homeless and/or low-income population. Employment services experience required minimum of 2 years. Any equivalent combination of experience, training and/or education approved.
SKILLS/ABILITIES: Very strong verbal and written communication skills. Proficient use of Microsoft Office Suite which will be demonstrated by a passing score on a computer literacy test. Highly organized and attentive to detail.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Vision: Normal: Consistent with standard workflow.
With respect to said job description, estimate the daily time spent performing the following activities.
Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus
R = Climbing S = Stooping Lifting / Carrying; S = 10-25 lbs.
S = Standing R = Pushing R = 26-50 lbs.
C = Sitting R = Pulling R = 51-75 lbs.
S = Walking R = Driving R = 76 plus lbs.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed instructions.
MATHEMATICS ABILITY: Ability to perform math skills including adding, subtracting, multiplying, and dividing; to perform the four basic arithmetic operations with money; to perform operations with the assistance of a calculator or Excel spreadsheet.).
LANGUAGE ABILITY: Ability to speak, read, write and understand English.
SUPERVISION RECEIVED: Occasional supervision. Employee works on a definite objective using a wide range of procedures. Plans and arranges his/her own work referring unusual matters to supervisor.
WORKING CONDITIONS: Acceptable; some distractions. Good office working conditions.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.