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Cloud Infrastructure Administrator 2 Job in Westlake, Ohio US

Cloud Infrastructure Administrator 2

Hyland Software, Inc. - Westlake, OH

Posted: 5/11/2021 - Expires: 8/9/2021

Job ID: 227188086


Job Description

Cloud Infrastructure Administrator 2

Job ID


# of Openings


Job Locations

Remote - U.S.


Cloud Solutions


Hyland is looking for a motivated IT individual to join our Global Cloud Services team. This position will provide you the chance to work with a growing team, as well as explore new opportunities utilizing cloud technologies with a focus in observability. If you are looking to jumpstart your career in IT, or continue to develop your technical experience, check out our Infrastructure Admin 2 below.

What you will be doing

Respond to requests related to systems
Troubleshoot and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution
Identify where the creation of proposals for purchasing of new technology is needed
Create and execute on projects involving installations, upgrades and modernization of servers and systems
Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines
Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc.
Compose internal documentation with oversight from team members that reflects processes and system configuration
Consistently provide input on how to improve internal efficiencies; grow knowledge and be aware of best practices and market trends
Participate in the maintenance, testing, and execution of the disaster recovery plan
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

What will make you successful

High School Diploma
Experience in systems administration
Experience with Microsoft Windows network environments, including Microsoft Active Directory
Experience with virtualization technology
Knowledge of Dell, IBM, Cisco and/or HP server hardware
Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Demonstrated ability to write concise, logical, grammatically correct documentation
Strong analytical and problem solving skills
Strong customer service orientation
Attentive to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy
Self-motivated with the ability to manage projects to completion
Strong collaborative skills, applied successfully within team as well as with other areas
Ability to work outside of normal business hours (evenings, weekends, etc.)
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
up to 10% travel time required

Please note: The job duties and responsibilities of this role are unable to be performed in the State of Colorado at this time.

What you can expect next

Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
Any follow up questions? Email your Recruiter directly at


401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Connect With Us!

Not ready to apply? Connect with us for general consideration.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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