Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 110 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S
Berger Transfer & Storage, Inc is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest and fair will be at the top of our list.
We are seeking a Customer Service Coordinatorto join our team in Columbus, Ohio!. Our Customer Service Coordinator is an instrumental role which encompasses answering our phones and providing a great first impression of Berger to our customers and vendors. Our Customer Service Coordinator helps conduct the smooth operations of our fast-paced and friendly team environment, while constantly keeping a high level of efficiency and professionalism. They are confident, well spoken and act as our customer's advocate.
Responsibilities for Customer Service Coordinator include but are not limited to:
Act as the face to our customer over the phone and in person with visitors
Exhibit a very positive attitude, work well in a team environment, & have the ability to multi-task.
Work closely with our move coordinators in order to serve customer needs
Have excellent computer skills and able to manage incoming calls
Are ready to learn aspects of moving & relocation in order to work with customers during the moving process
Handle office administrative responsibilities including the ordering of supplies, filing, office mail, etc.
Create & update customer orders, calculate move estimates, check in with customers during the move process, & schedule specialized services
Other duties assigned by management
The successful candidate for this position will share the following knowledge, skills and abilities:
High School Diploma or Equivalent (required);
1 year of Customer Service experience (required);
Strong verbal and written communication skills;
Energetic self motivator with a positive and friendly demeanor;
Extremely organized with a strong attention to detail;
Capable of working both independently and as part of a team;
Comfortable handling high volumes of workload;
Intermediate Microsoft Word, Excel and Outlook experience
Along with the opportunity to be an agent of change and make your own mark at a great
company with a unique culture, we can we offer you:
Paid Time Off (begin accruing your very first day of employment!);
Medical, Dental & Vision Benefits;
Employee Discounts with Best Buy, Verizon, Sketchers and more!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Berger Transfer & Storage Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace.
All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.