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Dietary Aide Job in Aurora, Ohio US

Dietary Aide

Anna Maria of Aurora, Inc. - Aurora, OH

Posted: 5/25/2021 - Expires: 8/23/2021

Job ID: 227607849

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Job Description

to enhance the quality of life of our residents by providing high quality service, care and job performance in a cheerful, timely manner and by communicating, cooperating and coordinating with other departments for the benefit of our resident community.

 

JOB SKILLS/DUTIES

 

  • Provide excellent customer service to residents and family members to enhance resident satisfaction and the overall dining experience.
  • Work cooperatively with other departments to serve resident dining needs.
  • Respond to resident and family questions and complaints in a friendly, problem solving manner.
  • Serve food and beverages in dining room in accordance with residents’ dietary needs and preferences.
  • Assist in scheduled cleaning duties
  • Clean dining room tables, chairs, and other equipment.  Sweep, mop and vacuum floors.
  • Carry soiled utensils to wash area.
  • Wash and clean utensils as directed
  • Clean trash receptacles, carry out garbage and keep work area clean.
  • Set up meal trays, food carts and dining room as instructed.
  • Distribute and collect menus as needed.
  • Assist in checking diet tray before distribution
  • Deliver food car, trays, etc. to designated area(s)
  • Perform dishwashing/cleaning procedures
  • Remove food trays from cars, dining room, etc. and take to dishwashing area
  • Prepare and deliver snacks, beverages, etc. as instructed
  • Effective time management—completing work within shift, clocking in and out on time, taking no more than allotted breaks (two 15 minute breaks and one 30 minute break).
  • Able to cope with mental and emotional stress related to working with persons who are ill, disabled, or emotionally upset.
  • Adaptability – can adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected results.
  • Safety and security – actively promotes and personally observes safety and security procedures, uses equipment and materials properly.
  • Interpersonal skills – maintaining confidentiality, remain open to others’ ideas and exhibit willingness to try new things.
  • Consistently follows the Employee Code of Conduct
  • Must be able to read, write, speak, and understand the English language.
  • Maintain confidentiality of all pertinent resident care information
  • Knock before entering Resident’s rooms
  • Perform other duties as assigned

 

TEAM WORK AND COMMUNICATION

 

  • Displays teamwork by consistently assisting co-workers
  • Gets along with and respects fellow employees.
  • Gets along with and respects management
  • Willingness to train new co-workers
  • Is cooperative and helpful
  • Listens to others         
  • Displays cell phone etiquette – no cell phone use except during breaks or lunch
  • Communicates effectively with residents, families, management and co-workers

 

CUSTOMER SERVICE

 

  • Acts politely and respectfully in all interactions with family and residents.
  • Responds quickly and effectively to requests from family, residents and co-workers.
  • Provides resident centered care by carefully listening, being respectful, and striving to understand and meet individual needs.
  • Takes responsibility for and participates in providing an excellent experience and quality of care to residents.
  • Receives positive feedback from residents and families (i.e. letters from family members, employee of the month nominations, etc.)
  • Maintain positive attitude and professionalism with residents, families, visitors and co-workers
  • Able to handle criticism/difficult situations with resident, families and co-workers

 

ATTENDANCE/PERSONAL APPEARANCE

 

  • Exhibits dependability through consistent attendance on all scheduled shifts
  • Attend all mandatory trainings and departmental meetings
  • Wear name badge at all times while on duty; maintain clean appropriate uniform, proper nail length, no facial piercings

 

EDUCATION, KNOWLEDGE, ABILITIES, AND SKILLS

 

  • High school diploma required.  High School students working part time are exempt from this requirement.
  • Ability to perform routine, repetitive tasks with frequent interruptions.
  • Able to follow oral and written instructions.
  • Ability to work flexible hours.
  • Must meet general health requirements of the facility including routine TB tests, etc.
  • Must not pose a direct threat to the health or safety of other individuals

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Job Reference Code
N/A
Salary
$10.00 - $12.50 /hour 
Benefits Offered
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 4

Workplace Documentation: 4