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Internship - Administrative/Guest Relations Job in Cincinnati, Ohio US

Internship - Administrative/Guest Relations

Trilogy Management Services, LLC - Cincinnati, OH

Posted: 5/27/2021 - Expires: 8/25/2021

Job ID: 227733324

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Job Description

JOB DESCRIPTION
  
 
What You Can Expect:
Are you compassionately committed to customer service? If so, we would like to hear from you!

We are a state of the art, innovative Long Term Care facility providing Skilled Nursing, Assisted Living and Rehabilitation services. We currently have an outstanding opportunity for a motivated and focused individual to assist in our Administrative Office as a Guest Relations Intern.

Our Guest Relations Internship is designed to allow you to put what you have learned into practice. This internship will be tailored to take advantage of your field of study and to fulfill all of your institution's requirements.

Here are a few of the daily responsibilities of a Administrative/Guest Relations Intern:

Answer telephones; determine nature of call and direct caller to appropriate individual or department. Operate paging/telephone system in accordance with established procedures.
Implement and follow the current employee and visitor screening policies while staffing the screening table
Assist in maintaining a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
Assist with maintaining a current listing of critical residents and/or residents who may not receive phone calls due to their condition; refer such calls to Nurse Supervisor/Charge Nurse as appropriate.
Greet visitors and direct to the appropriate office and/or resident room. Give directions/information to visitors, guests, residents, sales representatives, etc.as directed.
Report suspicious persons/information to the Business Office Manager and/or the Executive Director immediately.
Assist with administrative duties as directed (includes typing, filing, copying, mailing, posting accounts, etc.). May be responsible for ordering office supplies.
Ensure that an adequate supply of office supplies and equipment are on hand in the work area to meet the day-to-day operational needs.
Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.

We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization!

This is an unpaid internship opportunity that offers an entry level marketing/administrative learning experience.
Location:The GlenText One Of Our Recruiters:Lindsay (419) 614-0202What We're Looking For:
You would be a great fit for our team if you have the following:

Must have, at a minimum, a high school diploma or its equivalent and be actively enrolled in an institution of higher learning.

Must possess a working knowledge of microcomputers, input/output data, etc.

Must be able to type a minimum of 30 words per minute and use, by touch, a 10-key calculator.

Must be able to read, write and follow written and oral instructions in English.

Must be knowledgeable of administrative practices, procedures and guidelines.

Must possess the ability to deal tactfully with personnel, residents, family member, visitors, government agencies/personnel, vendors, and the general public.

Life At Trilogy:
Trilogy Health Services was founded in December 1997 and is an innovative, dynamic senior living company based out of Louisville, KY. We are a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. Trilogy has over 100 locations and continues to grow across IN, OH, MI and KY. We offer an outstanding opportunity for a motivated and focused individual to join our growing company and experience the Trilogy Difference. We care for you while you care for others. #C4U

The Trilogy Advantage

Competitive Salaries & Weekly Pay
Substantial Paid Tuition to Purdue Global
Generous Health Insurance Options
TuitionReimbursement, Scholarships and Student Loan Repayment
Employee Celebrations
And much more!

Team Trilogy - It's Where You Belong

Equal Opportunity Employer

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
55614356
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A