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Customer Success Partner-National Accounts-Fire Job in Strongsville, Ohio US

Customer Success Partner-National Accounts-Fire

Johnson Controls Inc. - Strongsville, OH

Posted: 6/5/2021 - Expires: 9/3/2021

Job ID: 227993477

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Job Description

What you will do:

The Customer Success Partner will be responsible for building strong client relationships within the Fire Domain's largestNational accounts. The Customer Success Partner identifies, develops and closes incremental sales opportunities within the currentcustomer base. The Customer Success Partner will focus on the penetration of existing customers through the sale of additional products and solutions. This person provides one point of contact for the customer organization; provides expertise and resources for JCI Fire and Life Safety offerings. The Customer Success Partner works closely with the operational delivery teams to insure all commitments are met or exceeded.

How you will do it:


Strategic Planning:Develop and execute against strategic account plans. Account Sales: Drive sales for all Fire & Life Safety products and offerings within assigned territory or set of key accounts.
Client Relationships:Work to maximize exposure to the customer C-suite in order to influence and provide customer value. Gainscustomer acceptance by explaining Fire & Life Safety value propositions. Leverage knowledge of industry challenges and opportunities to build trust and respect with customers
Cross-Team Coordination:Serve as a critical team member to the sales and operations organization. Provide required input to allproject or implementation efforts. Works with appropriate personnel in affected districts to generate proposals and deliver promised solutions. Pass new customer opportunities to local offices or other Enterprise team members. Team with Sales Support to deepen technical expertise
Forecasting and Reporting:Provide timely and accurate sales forecasts and reports to inform management's strategic decision-making

Qualifications
What we look for:

* 7-10 years in a sales or client service organization
* Ability to deliver results while working in a highly independent and fast-paced team environment
* Proficient at uncovering key issues and providing insightful, actionable recommendations for improvement.
* Proven experience selling into the C-Suite, preferably early in the sales cycle.
* Advanced verbal and written communication skills.
* Ability to communicate effectively with senior level leadership.
* Able to read and interpret construction-related documentations (e.g. blueprints)
* Understanding of fire protection, HVAC, building automation and security systems is strongly desired
* Good sales techniques and solid presentation skills

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

JobSales & Marketing
Primary LocationUS-OH-Strongsville

OrganizationBldg Technologies & Solutions

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
52005489_1
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A