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Sr Patient Services Representative - Ambulatory - Primary Care Job in Hamilton, Ohio US

Sr Patient Services Representative - Ambulatory - Primary Care

University of Cincinnati Physicians Company, LLC - Hamilton, OH

Posted: 6/10/2021 - Expires: 7/10/2021

Job ID: 228148248

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Job Description



Title: SR Patient Services Representative

Location: West Chester - UC Physicians Office North

Department: Primary Care

Hours: 40/week

Shift: First

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Primary Purpose:

The Sr. Patient Services Representative will serve as the subject matter expert in relation to the front office Patient Services. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. They will exemplify superior customer service while ensuring each patient interaction is handled with care. The work will involve performing basic and complex Patient Access Services Representative activities as well as serving as the front office point of contact for patients and their families.

Knowledge and Skills



Education: Associate's degree, preferred.

Years of Experience: 3-5 years equivalent experience, minimum required. 6-10 years equivalent experience, preferred.

Required Skills and Knowledge:
  • Excellent customer service skills
  • Ability to multitask and work independently
  • Excellent interpersonal skills
  • Ability to train others as needed


Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Identified Skills


Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Job Reference Code
065386
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4