Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com.
The Product Development Analyst is responsible for the development and support of the Alight platforms and related auxiliary software products. This individual will be involved in all aspects of the development life cycle of these products, from requirements to development, to testing, to release (including formal communication of released items to appropriate parties). The Product Development Analyst will also assist with ongoing product-related support, including both new feature/enhancement requests and software fixes.
This position is available anywhere in the US, with a preference for candidates located in Dallas, TX.
Primary job duties and responsibilities:
Create technical requirements documentation for new products and/or new features and enhancements to existing products.
Facilitate life-cycle development and provide support to affiliated internal groups (such as Product Development, Quality Assurance, etc.) regarding the development, testing, and release of new products and/or new features and enhancements to existing products.
Create formal internal and external release documentation and/or training material related to new products and/or new features and enhancements to existing products.
Manage various product-related projects from beginning to end, oftentimes working with multiple groups and a predetermined delivery schedule.
Work with Product Management to evaluate scope and to provide development and testing guidance for new features and enhancements.
Work with Business Operations to evaluate client requirements, determine feasibility and priority of client requests, and provide creative solutions.
Assist with Quality Assurance testing on an as-needed basis.
Knowledge & Skills:
1 - 3 years of relevant job experience
Pro-actively works on his/her/their own development and serves as a role model for those on his/her/their team
Ability to give and receive constructive feedback
Ability to think critically and develop creative approaches for product development, ensuring the platform meets/exceeds client expectations
Ability to anticipate the needs of end-users to ensure a robust solution
Familiarity with standard concepts, practices, and procedures within the Benefits Administration industry. Experience in a Platform Delivery or Data Analyst role is preferred.
Excellent project management, time management, planning, organization, and multi-tasking skills is required.
Proficiency in Microsoft Office products. Experience with SQL Server is beneficial.
Ability to perform a variety of tasks, manage competing priorities, and complete tasks on-time in a high-pressure environment
Strong communication skills and ability to interact/work within own and other teams
Ability to identify and implement process improvements
Proven analytical, evaluative, and problem-solving abilities
Bachelor's degree in Business Management, Computer Science, or other benefits-related field preferred
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
affirmative action employer.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an