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Job CategoryCustomer Success Group
The Technical Architect is responsible for successfully designing and managing the delivery of cloud based solutions and technologies. These technologies include--but are not necessarily limited toproducts and APIs, Apex/Visualforce, Lightning, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies. It also requires that the Technical Architect maintain an ongoing comprehensive understanding of the cloud-computing ecosystem.Technical Architects typically will specialize in a salesforce platform (e.g.(Sales, Service, Community, IoT, Einstein Clouds), Marketing Cloud, Commerce Cloud) but ability to develop solutions cross-cloud is becoming more critical.
Working closely with Delivery Managers, Functional Solution Architects and directly with clients to architect technology solutions to meet client needs.
Designing transformational technical solutions and working directly with customers to meet their business requirements in accordance with industry best practices
Leading and mentor the development team on the project.
Enforcing sound development practices and ensure the quality delivery of enterprise solutions.
Serving as a trusted advisor to the client.
Working collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identifying and leading internal strategic initiatives to grow the consulting practice; serving as an active contributor to the overall knowledge base and expertise of the community.
Preferred Qualifications and Skills:
BA/BS degree or foreign equivalent
8+ years experience in developing technology solutions.
5+ years experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.
Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs.
Relevant salesforce platform development experience
Relevant salesforce certifications
Experience overseeing team members.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Ability to work independently and be a self-starter.
Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
Travel to client site (average of 50%), but may be higher or lower based on the client engagement.
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
TEAM PLAYER: Proficient at collaboration and working with members of a team
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
ADAPTABLE: Excels in high levels of uncertainty and change
COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community's knowledge and resource base
For Colorado-based roles: Minimum annual salary of $82,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:
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