Plan and manage successfully relocations up to 1,000 people
Manage the majority of a project by self and/or supervise additional staff
Ensure client satisfaction throughout the relocation management process
Ensure all relocation management activities are performed in a manner consistent with documented processes and in accordance with the client's and JLL's policies and procedures
Develop and implement relocation project plan, schedule and budget through collaboration with the facility, project and construction managers and adhere to it
Develop and maintain project schedule in client's preferred format
Perform data input into the CAFM system to maintain occupancy information
Ensure data accuracy within move management and CAFM systems
Ensure compliance with all key performance indicators
Meet assigned financial targets
Receive and process client move requests
Provide a single point of contact for all move management activities
Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
Establish relocation project goals and objectives, making changes where necessary to ensure desired project results
Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
Prepare various RFP's & level for vendor and contractor services for the complete project.
Procure and manage move labor, includingvendor/contractor bidding process, evaluate proposals and recommend selection of vendor/contractor
Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner
Incorporate "best practices" into relocation projects
Initiate and manage meetings to review move schedules with move vendors and key stakeholders;
Manage supporting suppliers (technology, telephony, furniture, etc.)
Evaluate vendors to ensure compliance with the standards of performance
Ensure all project initiation, execution and closeout documentation are complete
Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
Coordinate with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor) to determine the appropriate date(s) for implementation and communicate those dates (via E-mail, project schedule, WCR System notification, etc.);
Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required.
Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions and resolve post-move issues.
Project Initiation, Project Planning, Project Schedules, Small Projects
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