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Senior Director, Sales Operations Job in Grove City, Ohio US

Senior Director, Sales Operations

Ceridian HCM, Inc. - Grove City, OH

Posted: 7/27/2021 - Expires: 10/25/2021

Job ID: 229949750


Job Description

Senior Director, Sales Operations

Atlanta, GA, USA * Austin, TX, USA * Charlotte, NC, USA * Columbus, OH, USA * Dallas, TX, USA * Denver, CO, USA * Madison, WI, USA * Minneapolis, MN, USA * Omaha, NE, USA * Raleigh, NC, USA * St. Petersburg, FL, USA * Virtual
Req #9152

Tuesday, July 27, 2021

Ceridian. Makes Work Life Better

This is our promise. Not only for our customers, but our employees as well.

Do you thrive in an innovative and exciting environment that's continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus,
Shared Ambition, Agility, Transparency, Equity, and Optimism. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person's career journey. Ceridian employees have declared Ceridian a Great Place to Work in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada's Top 100 Employers for the 16th consecutive year!

Location: For this role, we are open to remote work and can hire anywhere in the United States or Canada.

About the Position:

As the Senior Director of Sales Operations, you are a proactive and hands-on leader who serves as a strategic partner to the Chief Revenue Officer and the sales leadership team. This role leads the Sales Operations team, processes, and tools to drive world class sales force productivity.

Your responsibilities include the strategic management of topics including forecasting, pipeline health, reporting & analytics, business insights, cross-functional projects, business processes, and tools, and leading a team of business partners aligned to the Sales leadership team.

Expectations for the role include:

Work in partnership with senior leadership in Sales to offer insights into the performance of the business and recommendations for improvement.
Provides leadership to the sales organization and counsel to the CRO in implementing sales organization objectives that appropriately reflect our business goals.
Drive planning and quota setting processes and related activities, working with cross-functional teams to build plans that align to corporate goals and strategy.
Design, implement, and manage sales processes, leveraging best practices in establishing a high level of quality, accuracy, and process consistency across reporting, forecasting, quota setting and management, sales process optimization.
Oversee the creation, accuracy, and efficient distribution of sales metrics, reports and other sales related business intelligence essential to the organization.
Build & lead a high performing team, responsible for sales operations, reporting, sales productivity, and strategic analysis to enable our Sales teams to exceed their goals and scale globally.
Actively contribute to the enhancement of business operations processes covering applications, data, reporting, field engagement and project/change management.
Build strong relationships across field leadership and other cross-functional departments to influence decision making, drive process optimization and overall salesforce effectiveness.
Work with internal partners to ensure tools and technology are optimized to meet the needs of a growing and global sales organization


Strong executive presence and an ability to lead through influence and credibility across an organization with exceptional presentation, written, and oral communication skills
Solid leadership skills, including driving impact across teams
Strong business acumen and financial literacy skills, with ability to actively identify areas of opportunity for the business to drive scale, improve margins, and/or streamline existing processes
Excellent analytical skills, problem solving and organizational skills, with strong attention to detail
Proven track record of management and leadership skills required to drive operational efficiency with high levels of personal accountability/reliability
Strong strategic planning skills and sharp business judgment with exceptional execution
Proactive learner with self-starter mentality and strong interpersonal skills
Advanced knowledge of Excel, PowerBI, and experience with SFDC

Experience/Education Requirements:

Bachelor's degree in Business-related discipline, CPA or MBA an asset
8+ years of relevant experience in sales, strategy, sales operations, finance or management consulting including people management

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs,
great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.
We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a email directly from our organization.

Other details

Job Family

Job Function
Sales/Business Development

Pay Type

Atlanta, GA, USA

Austin, TX, USA

Charlotte, NC, USA

Columbus, OH, USA

Dallas, TX, USA

Denver, CO, USA

Madison, WI, USA

Minneapolis, MN, USA

Omaha, NE, USA

Raleigh, NC, USA

St. Petersburg, FL, USA


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Ceridian is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, veteran status or disability. EEO/AA Employer/M/F/Vet/Disabled.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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