Live Chat

Banking Center Manager I - Springfield East Office Job in Springfield, Ohio US

Banking Center Manager I - Springfield East Office


Posted: 7/30/2021 - Expires: 10/28/2021

Job ID: 230081849


Job Description


Supervisory responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties and training, prepare and conduct performance reviews, improvement plans and compensation recommendations, establish workflow, establish and monitor associates schedules, review and approve timecards for 2+ FTEs
Lead and/or support branch operational efforts to ensure established policies and procedures are followed in accordance with Bank guidelines
Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with our Service Excellence standards; resolve customer issues in a timely, professional manner
Responsible for successful implementation of promotional campaigns and product initiatives at branch level
Position may be responsible for direct consumer installment loans within a pre-determined lending limit
Provide leadership through effective objective setting and communication; monitor and follow up on all branch issues including performance improvement plans, operational training needs, overall teller performance-balancing, service, collection on charged off DDA, etc.
Oversee branch facility tasks such as maintenance scheduling in conjunction with [affiliate bank's] Facilities Coordinator, along with ATM servicing, if applicable
Implement regulatory or operational changes to established policies and procedures within the branch
Participate in activities for generating new business such as making sales calls and attending special events
Develop relationships through various channels and facilitate cross-selling opportunities for all lines of business
Individually and if applicable, as a manager, participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks
Maintains awareness of and adheres to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and applies them to their daily tasks
Other duties as assigned


In depth knowledge of the Bank's retail loan and deposit products and services, bank departments, policies, and procedures
Capacity to work independently, be self-motivated and adapt well to change
Exercise sound judgment regarding customers, associates, bank operations, facilities, policies and procedures
Resolve situations with customers and bank associates patiently, diplomatically, and tactfully
Ability to coordinate multiple tasks with strong organizational, written and verbal communication skills
Possess leadership and supervisory skills to maintain an effective workflow
Ability to work well under pressure and in a fast-paced environment
Ability to reflect the professional image of Park National Bank at all times
Willingness to be involved in community-based activities and/or organizations to develop new business and promote community development projects and initiatives
Deliver a consistent, high level of service within our Service Excellence standards
Basic to intermediate computer skills


Must possess High School Diploma or equivalent
Completion of OBL Bank Management School or other related OBL schools preferred
Additional college coursework in business or finance preferred
1 to 3 years of experience in banking field required
Supervisory experience preferred


Office hours:  Monday through Friday 8:30am to 5:00pm, Saturday 8:30am to 12:00pm  This position is salary exempt and full-time. The expected hours for full-time salary exempt positions is 44-48 per week. A minimum 40 hours is required.

Position generally requires 40 to 44 hours per week.


Must be available for periodic community-based or networking events on evenings or weekends as needed

Innovative - Consistently introduces new ideas and demonstrates original thinking
Leader - Inspires teammates to follow them
Team Player - Works well as a member of a group
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

High School (required)


Problem Solving (preferred)
Leadership (preferred)
Communication (preferred)
Analytical (preferred)

Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®: