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Learning Delivery Manager Job in Grove City, Ohio US

Learning Delivery Manager

Ceridian HCM, Inc. - Grove City, OH

Posted: 8/3/2021 - Expires: 11/1/2021

Job ID: 230200119


Job Description

Learning Delivery Manager

Atlanta, GA, USA * Austin, TX, USA * Charlotte, NC, USA * Columbus, OH, USA * Dallas, TX, USA * Denver, CO, USA * Madison, WI, USA * Minneapolis, MN, USA * Omaha, NE, USA * Raleigh, NC, USA * St. Petersburg, FL, USA * Virtual
Req #9198

Tuesday, August 3, 2021

Ceridian. Makes Work Life Better

This is our promise. Not only for our customers, but our employees as well.

Do you thrive in an innovative and exciting environment that's continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus,
Shared Ambition, Agility, Transparency, Equity, and Optimism. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person's career journey. Ceridian employees have declared Ceridian a Great Place to Work in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada's Top 100 Employers for the 16th consecutive year!

Location:For this role, we are open to remote work and can hire anywhere in the United States or Canada.

About the position:

The Education Delivery Manager is responsible for architecting education solutions and overseeing education delivery activities throughout the life cycle of the customer that enable customer self-sufficiency and product adoption.

Working collaboratively with the customer and a variety of internal stakeholders, the Education Delivery Manager will define the learning activities and deliverables that support value realization for the customers within their portfolio. Success is defined through achievement of a variety of training, customer success, and financial/operational goals.

The ideal candidate will enjoy managing a complex set of priorities for a diverse and challenging set of customers and have superior project management skills. You are innovative, analytical, process focused, and comfortable working with all levels of management.
The Education Delivery Manager will report to the VP, Education Services

Key Responsibilities:

Design of end to end education solutions that deliver the learning outcomes needed to support customer self-sufficiency and product adoption
Work with project managers to align and embed education delivery activities within the overall project or customer success plan to improve education effectiveness
Evaluate the effectiveness of training programs
Secure customer references for Education Services
Provide feedback to other stakeholders to improves customer learning experience based on feedback, KPI's and other operations measurements
Forecast the consumption, usage, and revenue of customer training
Achieve financial and operational quarterly targets
Identify opportunities to increase Education Services market share and revenue streams
Support sales process

Skills and Experience

Bachelor's Degree
Experience developing or delivering software training
Strong knowledge of instructional development and design
Ability to solution - active listening, analysis, research, creativity, decision making skills are critical
Demonstrated project management experience and the ability to manage complex processes and projects
Previous sales or sales support experience
Ability to thrive in a fast-paced environment and meet aggressive deadlines
Strong presentation and communication skills

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs,
great opportunities for career development, and a balanced lifestyle to achieve personal and professional success.
We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a email directly from our organization.

Other details

Job Family

Job Function

Pay Type

Atlanta, GA, USA

Austin, TX, USA

Charlotte, NC, USA

Columbus, OH, USA

Dallas, TX, USA

Denver, CO, USA

Madison, WI, USA

Minneapolis, MN, USA

Omaha, NE, USA

Raleigh, NC, USA

St. Petersburg, FL, USA


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Ceridian is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, veteran status or disability. EEO/AA Employer/M/F/Vet/Disabled.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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