PAC Worldwide is looking for an IT Services Intern to join the Global Information Systems and Technology Team. As the IT Services Intern your primary responsibilities will include imaging, staging, and deploying new computers; updating assets in our asset management database; and taking help desk support calls. You will learn from a team that supports colleagues across the world, and a Management that is invested in your growth and development.
You are inquisitive and have a strong desire to learn from your colleagues, you are passionate about doing the right thing, delivering amazing customer experiences to your coworkers, and displaying honesty and integrity in all actions. These traits are core to our values:
Integrity: Doing what is right even when it is difficult to do.
Service: Willing to help others be successful, because to serve people, is to value them.
Community: Building strength within our company and communities by caring for each other and sharing our collective goals.
If this is you and you are looking for a great learning opportunity to launch your IT career, you belong at PAC Worldwide!
The IT Services Intern role is a temporary position (up to 6 months duration) and is up-to 40 hours per week. You will report directly to the Manager of IT Infrastructure.
The rate is $15.00 per hour.
What you will be doing:
Image, stage, and install new computers in our manufacturing plants and warehouses.
Receive, triage requests, and create requests from in-bound calls and emails.
Troubleshoot and fix issues with laptops, desktops, tablets, desktop and network printers, and mobile devices.
Manage clients using remote support tools; maintain Active Directory and Office 365 accounts.
Other duties as assigned.
You are currently working towards your AA degree and will graduate within the next 12 months, OR
You are currently working towards your BA degree and are a sophomore, junior or senior, AND
You have at a minimum:
A 3.00 GPA
Completed at least 5 IT related courses in one or more of the following:
Experience with the following:
Microsoft Windows and Microsoft Office
Android, iPhone, and iPad
What you will bring to the table:
You seek to understand others, treat everyone with dignity and respect, and have a passion for technology, security and providing amazing customer experiences.
You exercise independent judgement, possess methodical diagnostic, investigative and integration techniques.
You can organize and prioritize multiple resources, schedules, and projects.
You believe in teamwork: helping each other win and take pride in each other's victories.
You take accountability for your own actions, you ask for help when you need it, you have a sense of ownership and urgency.
Physical Demands/Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions are normal for an office environment. Work requires extensive computer usage.
Ability to lift up to 50 pounds on a regular basis.
Ability to bend, stoop, sit, kneel or stretch frequently.
PAC Worldwide is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.