Cox Media Group Ohio (CMGO) is a broadcast solutions and full-service digital provider offering local, regional and national marketing solutions to solve business challenges. CMGO is a Google Premier Small/Medium Business partner with a growing team IAB certified local digital experts. Join a company that provides opportunity, training, and an innovative peer environment. We are looking to expand our team with smart, TV, radio and digitally savvy individuals with an insatiable appetite to learn and make an impact.
Effective October 1, 2021, all newly hired CMG employees must be fully vaccinated against COVID-19 prior to their start date. CMG will provide reasonable accommodations as required by law for individuals unable to be vaccinated due to a medical condition or sincerely held religious belief.
Nature of Work
This role is vital to CMGO's success. The media campaign Coordinator will implement and support successful broadcast and digital sales campaigns. It manages all the moving pieces of our complex multimedia campaigns. Candidates must be able to self-manage and prioritize workload within aggressive and defined deadlines with no change resistance. Employees in this role must translate information provided by the sales organization into a number of systems with accuracy and efficiency. The role oversees the strategy, optimization and complete fulfillment of digital campaigns delivered by our partners in the digital space as well as radio and tv campaigns. It is the expectation that this role works to streamline fulfillment processes while providing the highest levels of customer service in an error free environment. This role requires exemplary customer service provided to internal clients in person, via email, video conference and phone as well as collaboration with our remote corporate fulfillment partners. Candidates must be familiar with the functionality of broadcast and digital platforms, as well as, digital products and be comfortable working in an ever changing, fast paced environment.
Manages the complete lifecycle of broadcast and digital campaigns, including regular communication to Account Executives on campaign statuses.
Oversees and researches existing and prospective clients including account history and setup.
Responsible for maintaining process, entry, and optimization requests of all campaigns.
Oversees and ensures billing process and procedures run smoothly.
Completes creative ordering requests while providing guidance on creative best practices.
Facilitates effective and accurate pre, real-time and post campaign reporting, including troubleshooting technical and data related issues.
Serves as primary liaison between Account Executives, Digital Sales Strategist, Digital Fulfillment, Broadcast Traffic and corporate partners to resolve issues and build strong relationships.
Perform various other tasks including training, prospecting, co-op, events and other projects.
Serves as a critical backup for other members of the Advertising Operations team
What we look for
Bachelor's degree or equivalent experience and a minimum of 3 years of experience in a digital environment
High attention to detail, strong organizational and process management skills
High technical aptitude and basic knowledge of coding language(s) preferred
Google Analytics Certification a plus
Excellent written and oral communication skills
Outstanding computer skills including solid knowledge of Microsoft Excel, Word and PowerPoint
Ability to learn and operate a number of internal computer programs, systems and software
Knowledge of Google Ad Manager, WideOrbit, ServiceNow, Google Tag Manager or DFP Sales Manager a bonus
Strong and proven customer service experience
Ability to manage multiple daily tasks
Flexibility to work in a rapidly changing environment
Self-motivated and ability to work well under pressure
Strong focus on teamwork and ability to manage relationships across multiple departments
Results oriented with great attention to detail
Able to apply creative thinking and exceptional problem-solving skills
About Cox Media Group
Cox Media Group, Inc. (CMG) is an industry-leading media company with dominant brands, award-winning content, and exceptional people. CMG provides valuable local content to viewers in the communities in which it serves. The company's operations primarily include 33 high-quality, market-leading television stations in 20 markets, 65 radio stations delivering all genres of content in 11 markets, and numerous streaming and digital platforms. CMG's portfolio includes primary affiliates of ABC, CBS, FOX, NBC, and MyNetworkTV, as well as several valuable news and independent stations. Additionally, the company also offers a full suite of national, regional, local and digital advertising services with CMG Local Solutions, Cox Reps and Gamut.
COX MEDIA GROUP IS AN EQUAL OPPORTUNITY EMPLOYER.